The Home Depot at Hamilton Mill serves the Dacula community with a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for any home improvement or gardening project. The store offers everything needed under one roof. Many customers report excellent and terrific customer service, describing it as awesome, outstanding, prompt, very professional, kind, and respectable. Helpful staff members are often ready to provide expert advice and support, with shoppers frequently being asked if they need help, leading to quick and efficient service. However, the in-store shopping experience can be challenging as displays are crammed in the middle of aisles, making it more difficult to get around. For needed items, customers strongly recommend driving to pick up products in person. Ordering online is considered chancy, with reports of significant delivery delays and low confidence in customer service resolving these issues promptly. The store remains a go-to for home projects, but for reliable and quick service, visiting the location is best.
Charles Style, the customer experience manager is the best thing this store has going for it. After being mistreated by the 2 girls working the counter he went above and beyond to help me and make it right. I went from being nearly in tears from the 2 ladies behavior towards me to utterly blown away by Charles and his service!
July 2024
Terrific Customer Service by Charles Style !! Awesome, Outstanding, Prompt Service, Very Professional, Kind & Respectable. That's what we all Love in a Customer Service Person !!!
July 2024
It's the Home Depot, the big orange box that has all a man needs haha
