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August 2024 by Charity Zierten
It took me 10 minutes to find a parking space at this location. Then I wait for 10 minutes just to be told that it will be another hour if I want to see a notary.
There are people out there looking for jobs. Why is Wells Fargo not hiring any? Why does this location look so busy when an actuality nothing is happening in here except by the bankers? And why is there only one banker?
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July 2024 by Jay Darji
Wells Fargo has to be the worst bank in the world. They require you to have appointments for anything banking related and never have enough staff. They treat you like a number. Seriously, use any other bank for your peace of mind. This bank is horrible. Walked in to do a wire which for any competent person would take 5 - 10 minutes max. They couldn’t do it. Other banks let you go in and do a wire but Wells thinks you work for them and treat you like a peasant. Use any other bank.
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July 2024 by pavan kumar
I have been with Wells Fargo since 2007. I never experienced the worst service like this. We have been waiting in lobby for service for hours nobody has concern. It’s been like that since multiple times with all others who waiting for services.
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June 2024 by luke lorusso
Went in to open a new account. Kyle helped me. He was promt, seeing me at my scheduled appointment time. He explained everything thoroughly and was a pleasure to deal with.
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March 2024 by Tamara K
ATM has no cash at 12:43 on a Tuesday morning. No teller windows open. Have to navigate one way roads to other ATM hoping to get cash there.
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June 2023 by Lewis Texidor
I would like to express my dissatisfaction with the level of service I have received during my multiple visits to the bank. On three occasions, I attempted to speak with a banker but was informed that no one was available, and I was advised to return the following day. Unfortunately, I am currently facing a significant issue involving 27 overdraft fees, each amounting to $35, on one of my accounts. These fees were incurred due to transactions of less than $10, and despite my attempts to resolve this matter over the phone, I have been unsuccessful in speaking with a representative in person or receiving adequate assistance.While I acknowledge my responsibility for not diligently monitoring this account, the accumulation of overdraft fees in such circumstances is disconcerting. This situation, coupled with the lack of responsive customer service and support, reflects poorly on the bank's commitment to its customers. I would caution others to avoid this branch and the bank in general based on my personal experience.
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June 2023 by Chris Smith
No manager on duty. Cannot get anything accomplished
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May 2023 by Thomas McCollum
DO NOT USE THIS BANKING INSTITUTION.My account was hacked and drained of everything so naturally I filed a claim and they gave me the money back like they should. Randomly a m9nth later they took almost double what was returned to me back out of my account with no notice all due to the fact cash app was involved. Finally got cash app to answer to which they have said they sent the money back to wellsfargo. No changes with them.THEY ARE THIEVES AND I WILL BE SUEING
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January 2023 by Milen Patel
We experienced a really great staff member when needing help with an account on Friday. She was very sweet and assisted us in making an appointment. She was very complimentary and kind.
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December 2022 by J P
Came in to simply add my son to my account. I have been with this bank 10+ years.Literally there are 4 employees sitting around doing nothing. They tell me we need an appointment, since when???I came in first but someone else got served first. What's wrong with this bank?Issue did get handled politely.
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November 2022 by Ray W.
By far the worst Wells Fargo branch to visit especially drive thru. They have no customer recognition, you always feel like you just opened a new account for the first time. Only have your driver's license with you? Then forget it! Other branches recognize me, can see I have nearly 10k times more cash than the check I'm trying to cash and easily treat me like a valued customer. Telling me you are protecting my security by not letting me cash a check with just a drivers license is the lamest thing I've ever encountered.
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September 2022 by Clay Dankewich
Horrible experience spent over an hour trying to deposit an insurance check for father who is in hospice care. Have POA also on account. Mind you trying to deposit no withdrawals. W. Allen Johnson was helpful but that’s about it. Got to get parents out of this bank. People listen to Clark Howard this bank is known for their illegal activities.
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September 2022 by Elizabeth Sallee
Customer service has always been helpful to me. I don’t have much money, but that has not mattered.
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August 2022 by Monet Taylor
I am a long time customer of Wells Fargo. Emmy McIntyre is the WORST BANKER I have ever service customer service. It me 38 minutes to receive her 1 minute and 28 seconds notary stamp. She's spend more time telling her family story doing her actual job.
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August 2022 by Aleksandr Yaremenko
Cool service
