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November 2023 by Kelleen
Jeff Baffa, postman and annex door bouncer, is the rudest person God has ever put breath into. The USPS made a mistake in entering the date of my mail transfer and this dingdong tried man-splaining to me that I probably didn’t write it down correctly because “women get all crazy when they move.” Then proceeded to slam the door in my face. The supervisor Keisha and another lady were extremely nice in apologizing for his behavior and showed me the scanned card where I DID enter all info correctly. Not only was he wrong but made himself look like a moron by trying to be a macho mailman… if there is such a thing. What a dingdong.
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November 2023 by Ryan Gaston
They’re hardly open. And even when they are open, there’s no one there. This place serves no purpose.
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July 2023 by Sagar Donthineni
I think 1 is also more and mail pickup door is locked and they didn't open the door. People doesn't even know when they open door.They are rude in responding to people questions and solving issues.
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September 2022 by Chelsea Hollis
If I could leave zero stars I would. Ordered a package a month ago never got it. Checked in about it and found out my package was held per request of the customer. Never made that request ever not would I! Still have not received my package and still just get the run around. Everytime someone calls with and update nothing is accomplished! Worst service ever systems make no sense. No care for the customer what do ever!
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August 2022 by Teacher Rain
DO NOT WORK HERE unless you don’t want to get paid! That’s right! The USPS may or may not pay you and the 15 year old acting manager Bryson could care less! Made a false promise that checks would come the next day and NOTHING! When you ask him the reason for no checks, he has no reason to provide to you other than to just wait. They are extremely disorganized. 6 people quit all the same week! You may work 10 hours or 12 hours but you won’t know until you get there and guess what? YOU STILL WON’T GET PAID! Short staffed is an understatement. Management truly doesn’t care so it’s a waste of time complaining about the workload or your paycheck. You will not get proper training. You are literally on your own. If you want to drive, go drive the school bus or work for Amazon. At least they are delivering people’s checks and paying their employees on time.
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August 2022 by Robin Woods
At one time I would have rated it wonderful but in the last 2 years the service has declined. But that is not the postal worker's fault but the way upper management is treating them. I have the feeling "Going Postal" will come back into fashion.
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August 2022 by Ishaan Sahasrabudhe
Whoever answers the phone needs to be trained better to be respectful and polite.
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July 2022 by Catie Ross
They lost my package that was to be delivered to my home address. When it never arrived and I inquired about it, they claimed I picked it up in there office when I've never even been in there before! Did you give my mail to someone else or just lost it?
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July 2022 by Suchit Kumar Pati
This place has only mail pickup service. Nothing else.The staffs are very helpful. The lady on the front desk helped me to pick up one important mail as I was going out of town in the afternoon.
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March 2022 by Ali Elnaamani
We continue to pray for new leadership at USPS that actually cares about customer service and that would hired people who support this mission! Not sure this will ever happen.
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September 2021 by Lyle Tristan
Worst customer service. KATHY IS THE RUDEST PERSON THERE!! Horrible! Sent all my packages to a business account!! People need to lose their jobs to understand the problems they cause for people. I am in medicine and was depending on an instrument for a case…. Oh well, just tell the family, thanks to USPS, it will have to wait!! Great going Georgia USPS…. You guys s@ck!
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March 2021 by Prateek Narendra
Terrible experience while communicating with them to resolve an issue.
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February 2021 by tom radick
Called 4 times for held mail. No mail yet.
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January 2021 by David Mayben
Called and inquired about a package, that was way overdue. Amanda hung up on me when i politely asked to speak to her supervisor, she stated she was one. And continued giving different excuses that did not pertain to my inquiry.
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December 2020 by Tali Patel
they rarely deliver my packages and certified mail correctly, even though i have complained and tried to resolve this a number of times. every time i call, someone speaks to me in a curt and brisk tone, which isn’t really helpful when i’m trying to find out where my packages are. i understand backlogs and internal issues, especially given current circumstances, but at least reciprocate the willingness to work with one another to deal with something that could be fixed in a timely and polite manner????? maybe?????????
