-
February 2024 by Amy S.
Staff is rude and unprepared. Had an appointment at 1pm and waited for an hour. Every employee seems annoyed with the customers.
-
February 2024 by Marc S
Teresa is wonderful person and a great stick.She never misses the vein ! Excellent service
-
February 2024 by L W
I frequently this location monthly about and was nervous to go the first time cause of all the negative reviews. I don’t get why there are so many. I’ve never had to wait more than 10 minutes and am always greeted by a friendly smile and positive conversation. I’ve waited til my 5th visit to leave a review and if you preschedule your appointment and have all your tests ordered etc…everything has gone so smoothly and I am very happy with my experience at this location. I have no negative feedback at all actually.
-
February 2024 by Eric N
I had a 10:40 appointment and she literally called me back as I was finishing check in process.My only interaction was with Jennifer that drew my blood and she was great! She was very friendly and knew what she was doing.
-
February 2024 by Naresh Bonagiri
Rude staff , please find a better place. The over all google rating of the listing reflects how is the place. Please avoid at all cost.
-
February 2024 by Gary Chen
Need to wait a long line for just dropping off the specimen. Bad attitude.
-
February 2024 by Floraima Hurtado
Excellent laboratory, excellent service and best of all they accept our insurance! Ambetter
-
February 2024 by Melodie Aquino
Very rude receptionist. Waited 4 hours just to be told will not be helped and lady shut the door in my face. Very unprofessional people and very poor service.
-
January 2024 by Mark
I had a good experience here, my appt. was at 2:20 and I was back getting blood drawn by 2:30 and considering how busy they are this was great! Joey was helpful and did a good job!
-
December 2023 by Cassie Hamilton
I was a walk in, arrived and checked in at 4:15 PM. At 4:40 the extremely rude receptionist informed me that they don’t take walk ins after 4 pm. There was no sign, notification or any notice up informing anyone of this. The waiting room was completely empty the entire 30 almost minutes I waited.
-
November 2023 by Maggie C.
I first off want to say that I have had good experiences when actually getting lab work done, but geez...the front desk people can be so rude. I just went to ask for a new link to access my test results and was immediately dismissed and told that she "didn't know what I was asking for," so she went to the back to ask someone else and I overheard them making ugly commentary about my request for help. She then came back, handed me a client services phone number, & I responded "I need to call them just to get access to my own test results...?" because, uh...why do they not know how to give me my own results here...& she goes "ya I don't know how to do that." Like...are you kidding me? It seemed like even if she did know how to help me she really didn't care to...
-
October 2023 by Anish Dutta
Teresa (the manager) is such a joy to talk to. Please avoid this location like a plague. Rude people handling people who need tests. Absolutely no empathy for patients. Give your money to another company.
-
October 2023 by Livi B
Olivia Marsh the tech that did my drug testing for my new employment was super sweet
-
September 2023 by Walker McGraw
Arrived 5 minutes early only to find a 30-minute line at the door This meant we checked in late and we were told since we were late we should reschedule appointment or perhaps wait four to five hours Poorly managed. Disregard for patient time Can't believe our doctor sent us here This is ridiculous. Don't ever come to quest diagnostic. They don't care about your time Also, let your doctor's office know that sending patients to quest is a terrible option
-
September 2023 by Courtney Vaughn
Arrived at 9:30 am and we are still waiting for them at 10:30. The check in kiosk is confusing people and not a single staff member is around to assist. Patients are ending up having to help each other.
