“If they are present and not preoccupied, the Walmart store manager should make themself readily available to customers for comment & complaint. The key to that, however, is a leader who reassures their staff that such customer input is always welcome.
I was in the Peachtree Parkway store on 6.10.24 to shop & return a food item i believed had been tampered with, casually or not. The customer service people were cordial, a staff pulled from the front to listen to my concern (woman's name begins letter M) but made no attempt to contact the manager or give detail on how it would be processed. Then i spotted the manager a short time later in the pharmacy (i'd met him once) but i'd other duties and he busy. I know most of you work hard and i almost always leave any Walmart store pleased with the service and selection (your music choice is a serious distraction), but an aloof manager is, to the customer, no manager at all.”
7AM - 9PM
3655 Browns Bridge Rd, Cumming“Floyd the cashier is awesome! I don't know where they were hiding him but he's hilarious and does a great a job. The store was spotless. I love the location. Floyd makes it a 10!”
6 AM - 12 AM
Kroger - Atlanta, 1595 Peachtree Pkwy, Cumming
“Had 3 Apple Watches I wanted to return, I thought it’d be pretty easy to return but they had to check each watches serial number. Martha and Amy were so nice and patient throughout the whole process and kept me entertained! Never thought I’d have fun returning items lol”