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March 2024 by Rachel Kenney
Very kind and patient staff who made sure we got all our coupons!! They are awesome!!
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February 2024 by Ferhat Erkan
Good store
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February 2024 by Juan M Cervantes
It was good but now horrible customer service and hard to find items
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February 2024 by Susmitha Gamanagatti
Best place to get craft supplies
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January 2024 by ASL Olga Sharipova
My favorite store
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January 2024 by Jessica Diedrich
A variety of holiday items on sale after the holidays.
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January 2024 by Cris LP (Ms Cris)
friendly and helpful staff. Great experience will definitely come back. Nice store.
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November 2023 by Clint Matthews
Store was clean even during Thanksgiving. Every staff member I saw was hustling. Good discounts too. Roy in Georgia
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November 2023 by Grace W.
i didn't even wanna give a freaking star, you don't deserve a star you deserve a pile of poop. never in my life, ive been in forsyth county for 40 years!! i havent been to michaels, but i was dying to meet elizzybeth... not!! i was there for 45 minutes and my buggy was taken from me twice by elizzybeth, manager, not supervisor but elizibeth who manages your store, the good great manager you have, took my shit twice! are you freaking kidding me. they keep getting my buggy, following me. get rid of brain dead animals. training is to get the f out of there!!!!! dang where yall getting these people.. the ditch!? ps. what kind of human being sends a 10,12,13 year old out of the store at 8 o clock at night because she didnt want them in her store, while grandmother was looking for her stolen buggy!!!! this is the store in cumming georgia marketplace, 30040, elizzybeth is in charge, sooo glad u hired her!!!!
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September 2023 by Andrew Williams
Great store. Not so great managers. Johnathon was the worst customer service representative I have ever encountered in my life. Simply trying to ask if they have an item in stock was too great of a task for them to respectfully complete. Could not be bothered to actually help. Put a great strain on a long-term relationship with this store location.
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September 2023 by Shelley Kersey
We love going to Michael's and have always had a great experience but tonight was a big exception so I'm lowering my rating to hopefully get this point across. We showed up at 8:30 to check out their fall and Halloween decorations. They close at 9. At 8:40 an employee came up to us and asked if we needed help. This is normal but this time this woman had the meanest look in her face like we were keeping them from closing. She just stared at us, no smile, looking annoyed. We still had 20mins before closing. I'm 44 yrs old and I felt I was treated like a teenager just hanging around the store at 8:59. It was so rude that I just left without buying anything. I was really looking forward to getting some decorations but I'll go back during the day when the polite employees are working.
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September 2023 by Pam D
Hadn't been in this store in months. Used to be my go to for crafts. It was cluttered and not well organized. Very disappointed and pricey. Hope it gets better.
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August 2023 by Andrea Keene
Nice clean store. Staff are friendly!
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July 2023 by Mary Jo Gantt
Not as much selection in cake decorating supplies.
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July 2023 by MaFê Mello
Very efficient and full of amazing stuff.Team is overwhelmed though....Difficult to find someone to give assistance.
