Mattress Stores in Cumming, GA

“We purchased a mattress on 1/15/2024 from this location. Elizabeth was our sleep expert. She was knowledgeable, patient, and accommodating throughout the whole process. There were issues when our mattress was delivered, and we needed to return it and get a replacement. Elizabeth did an excellent job of going above and beyond to correct our issue and deliver a new mattress as soon as possible. This could have been a horrible experience, but Elizabeth ensured we were cared for. Thank you, Elizabeth, for restoring my faith in customer service.”

“I’m back, and I’m happy I did it. A few weeks ago, I started the search for a mattress. It sounds like an easy task, but I think at this point, many of us know it’s not an easy feat, especially when your significant other isn’t there to help choose the mattress where you both will sleep. Add some pressure to that. Rick assisted me, and I told him I was looking for a soft but not too soft, firm but not too firm king-size mattress—haha, I clarified that it wouldn’t be easy. He chuckled a bit and showed me the possible options.The mattress I was looking to replace is a Serta hybrid, and I loved every year we used it, but I know it’s time to let it go. So, by tradition, I started testing Serta mattresses first. From mattress to mattress, I went until I reached BeautyRest. And there, the real debate began. All mattresses from that brand seemed good to me. I tried more, and in my mind, I had two favorites. Rick asked me what kind of base we would need, and we started talking about the base, and there’s another dilemma. Adjustable or regular? I don’t know, so I told Rick that I had to go home and talk to my husband.I came back with the decision that it would be the regular base and the BeautyRest Harmony Lux Hybrid. We started with the process of my information, etc., delivery date, and it was quick. On the day of delivery, the very friendly guys showed up, and when they brought up the base and the mattress, we realized it wouldn’t work. The bed is of the sleigh style and really doesn’t need the base because it would be too high, something we don’t need, especially with my creaky knees. One of the guys told me he would talk to his boss to find out if the base could be returned, and apparently, it could. We were pleased; the mattress is what we expected and more.Jake called me on Monday to confirm that the money for the base would be refunded, and it didn’t take long to complete the transaction after I confirmed the credit card number. Jake offers customer service on another level; he is very accurate with his questions and resolves issues. My first contact with him was on the day of delivery; my cell reception is bad, and I sensed that something was wrong as time passed without them contacting me to inform me of the delivery schedule. Jake took care of investigating the details and calling me with the information. Rick did an excellent job too.I’m sure I’ll be back very soon because there’s a third mattress to replace. I hope that when you’re thinking of buying a mattress, you give this business the opportunity to show you how professional they are. Thank you for being so helpful.”

“Nice to have nearby. Not going back to matress firm again, they are super nice here and have great prices. Also a little kids play area so I could actually shop for once.”

“It is truly a pleasure to work here. While every work environment has it's ups and downs, this is one of the best places I have been employed. My co-workers are a lot of fun and work well together. The owners care about their employees as individuals. Some of the ways they show this is by mentoring them in non-work related subjects, throwing parties to celebrate birthdays and holidays, and promoting a healthy lifestyle by encouraging employees to take walks during company time.”

“Elizabeth W is awesome, she's very knowledgeable and patiently answered, helped us with understanding the numerous matters' and what would be good fit...”

“Owners are very friendly! Sandy the master designer has an extraordinary eye for design. She put together all of the furniture and accessories for our house. 10/10 would recommend!”

“Excellent customer service. They made sure all my questions were answered. Salesperson was knowledgeable and pleasant to speak with. No pressure on me to buy. Have purchased a bed from this store in the past and came back to purchase another one. I have fibromyalgia and this is the only bed I can sleep on.”

“I want to give a huge shout out to Ashley furniture, they came in a clutch for the remodeling I did to my home. We took a gander with Rooms to go, but unfortunately their store was overpriced for the quality that they were offering. I was recommended to Ashley furniture by a colleague of mine and man I'm glad I took a shot at it. Everything they were offering was affordable and wasn't steep in price and the quality of the furniture was wonderful. I'm glad I'm able to use this brand-new sofa for the living room. Will definitely shop again here for more future furniture's.”