Mattress Stores in Cumming, GA

“David, the salesperson was extremely knowledgeable and helpful. He afforded ample time for us to wander, test and deliberate offering us information and comparison as requested. No high pressure sales not hovering. After choice was made, purchase process was seamless and very weak explained! I highly recommend Mattress Firm and specifically David. His first concern was our comfort, both in our bed selection and the purchase process.”

“We came in to get my oldest a new mattress. We already looked online and knew what we were looking for. Elizabeth greeted us and was very helpful. Made the transaction fast and easy. Thanked us for being loyal customers and walked us step by step on our delivery. Great customer service! Go see Elizabeth if you need a new mattress!”

“Went in to simply browse the optional items and walked out with an unbelievable mattress. Extremely friendly staff and not pushy at selling the materials. Completely honest about blemishes that had zero affect on the sale, but gained ultimate respect for disclosure. Dotted every I, and crossed every T to make sure we walked out with the best deal possible.

Impressive variety of quality options for every budget, and staff that will help you, not pressure you to finding the best mattress/bed you need.

Amazing pillow and Sheet options available as well, highly recommend!”

“I’m back, and I’m happy I did it. A few weeks ago, I started the search for a mattress. It sounds like an easy task, but I think at this point, many of us know it’s not an easy feat, especially when your significant other isn’t there to help choose the mattress where you both will sleep. Add some pressure to that. Rick assisted me, and I told him I was looking for a soft but not too soft, firm but not too firm king-size mattress—haha, I clarified that it wouldn’t be easy. He chuckled a bit and showed me the possible options.The mattress I was looking to replace is a Serta hybrid, and I loved every year we used it, but I know it’s time to let it go. So, by tradition, I started testing Serta mattresses first. From mattress to mattress, I went until I reached BeautyRest. And there, the real debate began. All mattresses from that brand seemed good to me. I tried more, and in my mind, I had two favorites. Rick asked me what kind of base we would need, and we started talking about the base, and there’s another dilemma. Adjustable or regular? I don’t know, so I told Rick that I had to go home and talk to my husband.I came back with the decision that it would be the regular base and the BeautyRest Harmony Lux Hybrid. We started with the process of my information, etc., delivery date, and it was quick. On the day of delivery, the very friendly guys showed up, and when they brought up the base and the mattress, we realized it wouldn’t work. The bed is of the sleigh style and really doesn’t need the base because it would be too high, something we don’t need, especially with my creaky knees. One of the guys told me he would talk to his boss to find out if the base could be returned, and apparently, it could. We were pleased; the mattress is what we expected and more.Jake called me on Monday to confirm that the money for the base would be refunded, and it didn’t take long to complete the transaction after I confirmed the credit card number. Jake offers customer service on another level; he is very accurate with his questions and resolves issues. My first contact with him was on the day of delivery; my cell reception is bad, and I sensed that something was wrong as time passed without them contacting me to inform me of the delivery schedule. Jake took care of investigating the details and calling me with the information. Rick did an excellent job too.I’m sure I’ll be back very soon because there’s a third mattress to replace. I hope that when you’re thinking of buying a mattress, you give this business the opportunity to show you how professional they are. Thank you for being so helpful.”

“Ariana has assisted me in furnishing my new 3 bedroom condo. She has supported my taste and improved on my ideas. I love the furniture and decorative items in the store and available through vendors she uses. This experience, which could have been onerous has instead been great fun and I am pleased with the end product. Recommend highly”

“Brian went above and beyond to help my mom with the right mattress and and setup. My mom is recently widowed and has mobility issues that has made it difficult for her to get in her bed. She needed a lower mattress to replace her side of an adjustable set while avoiding the cost of getting a completely new king bed. The situation was a bit complicated and Brian was incredibly kind and patient with us to make sure that she got a comfortable new bed that fit with her current arrangement. We highly recommend visiting Brian at The Original Mattress Factory for your next mattress.”

“Vickie was a rock star in helping us understand maintenance of our newer bed! Sleep numbers are wonderful and this is the Best place to purchase from with amazing customer service!”

“Carol found my boyfriend and I who are first time buyer , our dream living room set. she was extremely patient, kind and helpful and showed us many many kinds until we found our dream one!”