10AM - 8PM
2639 Freedom Pkwy, Cumming“Subject: Outstanding Customer Service from Sarah
Dear T-Mobile Customer Service,
I am writing to express my gratitude for the exceptional assistance provided by your representative, Sarah. After experiencing difficulty with a previous online representative, Sarah went above and beyond to help me regain access to my Google account.
Sarah's dedication and patience were truly remarkable. She spent a considerable amount of time with me, exploring various methods and changing passwords to resolve the issue. Her persistence and commitment to customer satisfaction made all the difference.
I sincerely appreciate Sarah's outstanding service and believe she is a valuable asset to your team. Please extend my thanks to her for a job well done.”
10AM - 8PM
435 Peachtree Pkwy, Cumming“Great experience with Tito and gang! Tito spent a couple hours switching me from a different carrier that I had a less than pleasant experience with. He hooked me up with a new plan and was able to get everyone on my plan a brand new iPhone without charging me more than I was paying before. Love my 15 pro and very appreciative of Tito’s time and training!”
10AM - 7PM
2235 Market Pl Blvd Suite 210, Cumming“**Title: Exceptional Service and Unwavering Dedication at Xfinity Store**I recently visited the Xfinity store for assistance with new phone connections, and I was profoundly impressed by the level of service provided. The representative who assisted me was nothing short of a superhero. Despite the process taking over two hours, she exhibited extraordinary patience, energy, and professionalism throughout.What stood out to me the most was her unwavering commitment to ensuring that every aspect of my needs was met with thoroughness and a smile. Her expertise in handling complex queries and her ability to maintain a positive demeanor is commendable.Moreover, the entire staff at this location mirrored this level of dedication. They worked tirelessly, often forgoing their lunch breaks, to assist customers with a variety of needs. Their teamwork and customer-first attitude were evident and greatly appreciated.This visit has not only solidified my trust in Xfinity but also made me feel valued as a customer. It’s rare to encounter such a hardworking and friendly team, and they deserve every bit of recognition for their outstanding service. I hope this review serves to highlight the exceptional experience provided by the staff at this store and encourages others to visit for the same level of excellent service.”
9:00 AM - 8:00 PM
906 Market Pl Blvd #101, Cumming“I cannot say enough good things about Brad at the AT&T store at Market Place in Cumming. I had difficulty with the initial set up of a new phone (translate that as total operator error), and Brad helped me during the day and even stayed past his shift to make sure I understood exactly what to do and ensure the phone was in proper working operation so I could take it home in tiptop shape. AT&T should clone Brad and reward him in a manner, that reflects his professionalism. Plus, the guy has a great personality!”
“I've had Verizon for over 20 years they are usually more expensive than the other carriers but their service is always good the signals are always good regardless of the area you're in. The staff at this one has been very helpful every time I've gone”
“I had a great experience! Jonathan helped me get a new phone and set me up really fast! He also helped us find deals that fit what I needed. I highly recommend coming here if you need any help or service with your phone.”