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June 2024 by Darius Stevens
Logan was awesome!!! Definitely the most helpful person I’ve spoken to in a while
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January 2024 by Andrew Jacobson
Finally got my refund after giving them this review. This is not how business is done if you want to stay in business. They want me to change my review since they now gave me a refund, so I took out one word. The rating will not changeStill waiting on a refund that was confirmed by management 3 weeks later.Tried to rent online. I paid my initial $31.77 for insurance and partial first month. They apparently need you to come in to finish paperwork (does not say this anywhere until after you sign up).The office hours do not align with any practical time that I can come in. I emailed multiple times and was finally promised after 3 emails that the $31.77 would be refunded. 3 weeks later I am still impatiently awaiting my refund.These facilities are a dime a dozen, and they are everywhere. Don't waste your time or money here.
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November 2023 by Joe Morillo
My appointment with Nicole at the James Burgess location was outstanding! I was given a tour of the facility and was advised of the policies and procedures from A-Z. I couldn't ask for better and friendlier service! Although I'm a newbie I think all will go well!
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November 2023 by Hyunju Kim
Best self storage in town
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November 2023 by Yazel Perez
nicole is the best!
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November 2023 by Christa Watson
Staff was friendly and knowledgeable!
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October 2023 by Reita Webb
Professional and efficient
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October 2023 by Brooke Rogers
Was behind on payment due to not working post partum for a few weeks but I caught up and went to get my stuff, was locked out, ok I get it, it was a sunday- whatever, go back Monday- still locked out, Tuesday forgot my keys and I spent so much in gas going 50 miles one way for 3 straight days I got behind again, wouldn't have been a problem if I could've just gotten my stuff out Monday, fast forward I finally got a ride to get my stuff (totaled car recently) and it was all mildewed and covered in roaches - no food or dishes in unit, spent hundreds these last few months just for nearly everything to be ruined.
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October 2023 by Andre Paschall
Just moved into theUnit. So far ok. Will update later as timeGoes on
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September 2023 by Kim Nguyen
To preface, I don’t keep food in my unit: there has been the same huge dead roach outside of my unit for last month - I have concerns for upkeep of storage facilities and pest control. Additionally, it continues to get hotter and hotter in the building every time I come to my unit. Why am I paying for temperature controlled unit if it’s just a sauna in there? Nice people and good prices but cleanliness/pests and hot temps in the storage buildings are major issues.
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August 2023 by Dorey Bell
Very cordial and professional interaction
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August 2023 by Drew Goins
Check in was easy. Nicole explained everything perfectly.
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May 2023 by Rachel Allan
Go store it units are managed by the absolute best managers ever! I had used one in Cummings GA and Nicole is beyond awesome ??. I love her name, hair, attitude, and compassion. Been with them for a decade at least and highly recommend this awesome storage! Love it and all the girls that work there!
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April 2023 by Bill Davidson
Easy process. Nicole was pleasant to work with and extremely helpful. Would definitely recommend to anyone looking for storage in this area.
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March 2023 by Jill Johnson
Employees are professional. Storage area unswept. Gate code wrong so it was an inconvience to call an agent for help. Prices are reasonable and I hope all goes well.
