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October 2024 by Kristen Vincent
Absolutely not. If you're going to publish your hours as 9am-6pm you need to honor them. I arrived at 2:05pm on a Wednesday and the store was closed. There was a sign on the door saying they were closed for lunch until 3:15pm. Since when does a FedEx close during the day? And why does lunch take more than one hour? This is an awful way to run a business. Stop locating your stores in Walmarts. They are inconvenient and clearly poorly run.
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October 2024 by Chandra Pekky
Horrible customer service
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October 2024 by Jenny Lee Allgood
Kudos to the manager at this location! He was patient, kind and knowledgeable and is a true asset! Thank you for all your help Sam!!
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September 2024 by AP G
I have dropped off packages at this location twice not . Both time I had good experience. This time is was helped by Sam eventhough they were very busy, Service was great.
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July 2024 by Shelly Mantel
Refused to take my package.. if it’s not FedEx only they wouldn’t talk to you..
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July 2024 by logesh r
I had lots of trouble getting a few print outs. I understand the tech constraints but the person that was working there was so rude that she just dismissed my feedback. I was not even complaining
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June 2024 by Vivan Tadakamalla
Experience really depends on who get as your staff. The lady there was extremely rude and disrespectful while most of the other staff seemed friendly.
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April 2024 by Parvathy Rajan
I had the pleasure of interacting with Mariano during my recent visit to the FedEx kiosk, and I must say, the exceptional customer service truly stood out.
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December 2023 by Shahid Khan
Avoid using the Peachtree Parkway Walmart location at all costs, and I strongly advise against choosing any facility associated with the Braselton distribution center. In a regrettable attempt to save a mere 5 minutes, I made the colossal mistake of dropping off my large box at this particular Walmart. Although the package was picked up the following day, it took the FedEx Ground driver an ENTIRE MONTH to deliver it to the next station, which happened to be the Braselton distribution center. Frustratingly, I almost lost hope during this period and initiated the claim process, only to have it denied for a seemingly trivial reason. It was only after a month that my box was finally delivered, leaving me bewildered as to why the driver held onto it for such an extended period without any apparent accountability.
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November 2023 by Mike Pavlov
unexpected breaks
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May 2023 by abhishek kumar
Today, I am here at 2:15pm they are away for lunch till 3:30 pm ?
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October 2022 by Eswar Bala
I have been to this location many times because of convenience but off-late the experience is souring. Fedex also needs to improve some employee conditions such as providing them a restroom within the facility instead of forcing them to use the Walmart one - this has led to the closure of the facility when there is only one employee and they need to use the restroom.- They only have 1 open printer and someone can hog up the machine trying to decide which files to print. The $80 limit on a transaction doesn't prevent this. This is no forced timeout. I just waited over 25 mins to print/copy for 2 mins. And in the interim, the following ensued.- Employees have twice now offered me to help with the printing NEVER ONCE informing me that there is a surcharge for this help. I can understand the surcharge but it should only be applied if the customer seeks help - not when the employee says "Here, I can help you out." This is either employee training or pure sneaky business strategy. I paid it the first time since the ratio of printed work to surcharge was like 1:4. This latest instance, I refused to pay and had them shred the documents that were printed.- Many a times, I have found the location to be closed during listed business hours - can't be sure if this is related to the restroom issue I mentioned or if employees are late.
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September 2022 by Rasheed Abdullah
Great location inside a Walmar Supercenter. Ordered large format prints for pick up- was handled professionally
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June 2022 by Waleed Arshad
I called them the entire day, no one picked up the call. I called customer service, and they weren't able to help as well. Absolute waste of time. Would not consider Fedex for future banner and poster printing.
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May 2022 by Lindsay Bridges
Sign says the associate will be back at 1:45. I’ve been waiting since 1:30. Now 2:01 and no one is here. Waste of time.
