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February 2024 by Harriet Johnson
The associates I rencountered at this store are a dream! I was unfamiliar with the area as we were in Cummings, GA for a soccer tournament. We forgot a few items, so I went online to buy what we needed. Unfortunately, I selected the wrong store from my phone using the store locator option. Needless to say, the items were NOT there when I arrived to pick up my order. A wonderful associate went above and beyond to help me. He asked a young lady to check storage for one of the items. To my surprise she did without complaint and brought out several options for me to consider. Then, the young man went to the sales floor and found the other items I needed, offered to call the other store to cancel that pick up order all so I wouldn’t have to drive out of my way in an unfamiliar area. I have NEVER received this kind of service at any sporting goods store on my end of town! Unfortunately, I did not get the representatives’ names. However, their kindness, compassion, and above-and-beyond customer care is not forgotten.
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February 2024 by Goofy Girl
Very well put together store but as soon as I walked in a tall male worker (looked like a manager) decided to make a very rude comment about my dinner valentines outfit. He says “ Very overdressed and confusingly dressed”. I don’t know know why he felt that was necessarily to degrade a teenage girl but ok. Wont be returning.
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December 2023 by Tyler Scott
Years ago, when they caved to political pressure and stopped selling guns and ammo, I took them out of my consideration set and haven't looked back. My wife recently bought some baseball pants there online (unbeknownst to me) that were too small, and I took them back to ths store. The in-store return of an online purchase was easy, and refunded to my credit card, which was a big plus. Then they gave me a coupon for $20 off if I spend $100 in the next three hours. I thought I'd give it a try. After about 45 minutes in the store, it's a lot like Academy but with a smaller selection in all departments and no firearms, archery, or ammunition. It literally has a smaller selection in every department when compared to Academy and is a few bucks more expensive. Staff were moderately helpful. I should have stuck with my original thought process, I won't be going back.
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September 2023 by JD
Shouldn’t be hard to have a staff member go through the shoe inventory and order the sizes you don’t have in stock! This is why people order online because they don’t have to waste the time and gas to go to places like this to say they don’t have your size!
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July 2023 by majid kaleem
Great variety of products with awesome customer service.
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July 2023 by SK A
It was really good and I liked there products
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June 2023 by Damian Heap
Incredibly helpful young guy in the baseball section today helped me kit my son out. Made it a great trip to the store, thank you!
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May 2023 by D Shukis
Don't waste time using their ship from store, it's quite awful. I ordered two sets of dumbbell weights (30s and 45s) and was given a delivery date of Monday for all items from them. One would assume that both pair would be sent at the same time, but no, Fedex shows up with one 30 and one 45, in smashed up boxes and takes off. The other 30 arrived on Tuesday and the last 45 is stuck somewhere in limbo at the Fedex facility. It could be this is just a Fedex screw up (Hence the 2 stars instead of 1), but at the same time why on Earth would you ship 4 items one at a time instead of putting the pairs together. I order heavy weight/gym equipment from Amazon all of the time and it arrives when specified with the packaging still intact so I'm not sure why a local store can't accomplish this. I've had problems with their ship from store before, but this one took the cake.
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May 2023 by Randi Orzoff
Grape huge shopping place for sporting goods. Excellent help with finding children's shoes
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April 2023 by Dime M
Everyone here was very nice yesterday evening. I needed cleats for my son, and I just want to say thank you to the kind gentleman who helped me and the kind lady on the phone. Great service.
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April 2023 by CAVRᎧN
horrible staff especially around the front end. Disrespectful, single out other employees and love to spread meaningless drama.
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March 2023 by Andrea Summervill
Exercise bike selection is limited. Good location. Easy access parking. Organized store. Friendly and helpful staff.
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February 2023 by Jovo B. Todorovic
Store renovation is underway,... Princes could be lower,... Employees as always are for 5 stars.
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December 2022 by Christofer Alejandro
I was looking for some soccer stuff and the staff were so nice like sum dude the work there was funny and helpfull
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December 2022 by L N.
I visited this store the other day (Cumming, Ga) to get some items for holiday charity gift giving and met one of the managers Lauren. Amazing customer service. She was polite, knowledgeable, and extremely helpful. Kudos to her for going out of her way to make me feel welcome and appreciated. Keep her in your hire Dicks because she makes your brand shine. She even helped me get some free boxes to use to wrap them all. People like her is what will keep Amazon at bay.Thank you Lauren
