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March 2024 by Marianne Milarczyk
Super kind staff, great shop overall. I recommend this collision center to everyone.
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February 2024 by Tony Savage
Excellent service and did a great job on car!
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February 2024 by Donald West
Top notch labor and repairs on my Tundra. Also, they stand behind their work. I have used this repair facility for years and have always received superior service.On a different vehicle i own there was a very slight issue that was covered under their warranty and it was promptly taken care of and the car looks great.Convenient location and they work with many insurance companies directly.
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February 2024 by Mario Vila
Great repair experience! A++ extremely professional staff, great repair update communication, the repair was completed on schedule and to my full satisfaction.
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February 2024 by Abhishek Gohil
I would strongly advise against using this auto body shop, based on a series of disappointing experiences that began when I entrusted them with my wrecked car through insurance. Despite their claims of being a certified Subaru body shop, the service I received was far from professional.After waiting over a month, I picked up my car only to find several issues: noticeable panel gaps, a non-functional rear window, and improperly installed plastic pieces. When I reported these problems to Justin, an employee, he assured me they would be fixed upon return.The situation worsened when I noticed a subtle but persistent noise from the front passenger side tire area whenever I exceeded 40 mph. Despite multiple visits to address the panel gaps and rear window, my concerns about the noise were largely ignored by Justin, who seemed uninterested in investigating further.In an effort to provide concrete evidence, I returned with multiple voice recordings of the sound. Although they provided a loaner car and took mine in for another day and a half, the outcome was disheartening. Justin claimed that after a thorough check by their managers and himself, no noise was detected. This claim directly contradicted the dashcam footage I reviewed, which clearly showed that the car had not been properly inspected for the noise issue; it had merely been parked after the acrylic on the rear bumper was applied.Upon confronting Justin about the lack of inspection, he defensively denied the oversight and instead accused me of fabricating issues. His responses were dismissive, questioning what he should report to the insurance company and implying that I was unreasonable for expecting them to acknowledge the problem.The suggestion to bring the car back for a fifth time for an inspection by a Subaru dealer felt like a hollow gesture after the significant expenses I had already incurred for their substandard service and poor-quality paint job.In conclusion, the experience was marred by a blatant lack of accountability and customer service. The shop's failure to properly address and rectify the issues, combined with their defensive attitude and questionable claims of certification, left me extremely dissatisfied.
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February 2024 by Lisa Brown
Everyone is friendly, they keep you updated. Have used them many times over the years and they are always pleasant and get the job done when they say it will be done.
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February 2024 by Tomas Bagwell-Acosta
Good service.
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January 2024 by John Jay
They did a great job in repairing our van which was damaged by parking valet attendants.
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January 2024 by Alan Buckner
Beyond excellent service! Shane was wonderful, kept us informed every step of the way and our truck looks fantastic after they got finished. Couldn't be happier.
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January 2024 by Laurie Zalitach
This shop does great work. They are easy to work with and they do the work quickly. I would definitely recommend them.
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January 2024 by Mimi Seibel
Our car was in a rock shower, and it scraped paint on the hood and front end down to the resting part. These guys got us right in. They are a USAA Star shop and had us out in 3 days. We needed the car for a road trip, and they got it done for us. Justin was great, and the car looks terrific. Thank you!
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December 2023 by Bill Tereniak
Very satisfied. Would recommend this shop to anyone needing repairs
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November 2023 by Melissa Graves
They did a wonderful job and had it done in less than 3 days! I was in shock. No problems that I can see. Sabrina and she staff were all very professional
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October 2023 by James Lauth
I took my truck here based on a recommendation after I had a couple trees fall on it in a terrible storm. My truck only has 14,000 miles on it so I wanted it fixed right. Overall the experience was great. Communication from the shop was good, friendly service. They went over their initial estimate on how long it would take but made up for that by providing me a rental car at no charge.Upon getting my truck back, it looks fantastic, they did quality paint and body work to put it back to like new condition again. I would certainly trust them again with repairing my vehicles.However, a little extra attention to finishing detail would earn them a 5th star. My truck was taken apart for a long period of time and it appears the interior of the truck sat uncovered for a while and was not wiped down/vacuumed before being given back to me. There were multiple surfaces inside the truck still covered in dust, and I found several small shards of glass left from where the old windshield was busted by the tree falling on it. Also I noticed my tailgate power lock was not working. I had to crawl under the truck to find the part of the wiring harness that had not been plugged back in.Minor details, but would have made the experience perfect otherwise. Overall I would recommend them.Services: Painting
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October 2023 by L Ben
Very poor experience. Wait time was three times longer than they said. No one ever called us proactively. We had to call them repeatedly for updates. We had to return twice for a wheel alignment. Still wasn't right. We asked them to address. Shane said (begrudgingly) that he would check with his supervisor and call me back. He never did. They do not care about their customers and they do not stand behind their work.Services: Steering & suspension repair
