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November 2023 by George Thompson
Roshawn was available immediately on a Saturday and resolved the issue for me right away. Super helpful and professional. I can't thank her enough!
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November 2023 by MaryAnn Jerrum
Chelsea helped me get into the storage unit when i was having trouble. She was very patientand helpful!
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October 2023 by Lynne Rehm
Spoke with Reneice about a billing concern. She provided great customer care and resolved the issue immediately.
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October 2023 by Vivian Rodriguez
Shoyan provided excellent customer service and assistance resolving the problem quickly and efficiently.
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October 2023 by Kevin Lamb
Great customer service. Super friendly and very helpful
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September 2023 by Phil Martin
Leishae was very helpful and courteous. Made sure we had all the information we needed. Great service!
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August 2023 by Michael Chihlas
You should be thankful Sonia is representing your company. She was so nice, listened to my concerns, followed up and went above and beyond. Satisfied customer.
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August 2023 by Felipe Linhares
Reneice was very helpful. I had an issue with my new unit and she switched me to a new one right away.
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July 2023 by Eddie McClendon
Shanice, was my customer service representative today, she was very helpful and knowledgeable of all aspects box storage. Thank you for the friendly service you provided.
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July 2023 by Trina Wagoner
Tetrona was very helpful and made the process of renting a unit a breeze! Thank you so much!
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June 2023 by Rob O.
There is no one on hand at this location. In order to rent a storage unit, you have to do it all using a kiosk. There is a map of the buildings so you can make a choice, but the map is very unclear.I had an experience in which the keypad on the outer door was not working. I did enter the number correctly, and even called their customer service line for assistance. Although they are supposed to be able, according to them to unlock remotely, they couldn't do so.I asked what could be done. Their answer was to "try to reach a property manager and have them come to unlock the door.If you have time to wait on a property manager to drive from no telling where, provided they can reach one, rent a unit.If you want easy access and a person on hand if you need assistance, I'd recommend finding another self storage business.
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June 2023 by Laura Knight
Shanice was very kind and helpful!
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May 2023 by Patrick Seward Jr
Facility was clean, secure and easy in and out. Never had any issues.
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May 2023 by Marilyn White
Great service courteous from Petrona!
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May 2023 by Debra Martinez
Petrona was great with helping me ..
