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December 2023 by Jason S.
2024 Chevy 2500 HD Duramax LTZ here. NOTHING BUT PROBLEMS! Limp mode and dashboard lights at 200 miles. Happened several times after. Software update from dealer, hard shifting. 2200 miles, transmission leaking. This model year is a LEMON! DO NOT BUY! This thing has an MSRP of $87K! The dealer can give 2 craps about it.......The worst purchase of my life. Stay away from this place.
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September 2023 by Carol Howard
Friendly customer service and they take time to answer all of your questions about buying a new vehicle or having your vehicle serviced. Andean makes you feel like part of their family.
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August 2023 by Fugi W.
I traveled quite aways to pick up my new car. I was taken back how small the dealership is, but that just made my experience more personable! They are family owned and very welcoming. From the beginning to the end, Jason Davenport was friendly and informative. What sold me was the NON pushiness you get from other salesmen. The process was painless. Even down to JP in finance, he was a straight shooter! This is my 4th purchase in 7 years, and by far the best! Thank you, Philet W.
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April 2023 by Stewart McCallum
Seems like the communication between the service personnel could have been better. I came in; they ordered the part - but never called me when it was in. I finally called them and they said yes we have it; it should take a couple hours ... I got there, they said it could take all day possibly so I went all the way back to my shop and then 2 hours later they called me saying it's done. But everything was done professionally. The work looks pretty good and now my airbag has been updated.
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February 2023 by Cheri Huff
Over 2 hours for an oil change and I had an appointment! Also didn't do a tire rotation when we had asked for it
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October 2022 by Justin J.
Good people, very willing to work with me and got me into a C8 Corvette when most wouldn't even talk to me. Brian was a pleasure to work with, and everything went smoothly with one tiny forgivable oversight. I'm ridin in style now, and will come back for the next truck!
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October 2022 by Tishia K.
Started looking for a trail blazer with certain features on 9/20 and started working with Justin Barr on 9/21 and he said he found the vehicle like I wanted in transit in Brunswick and I told him I would come test drive a white one on Friday 9/23 like the one that was in transit to see if I wanted it and I did so I put a deposit of $500 down for me to have first dibs on it when it's ETA arrival was going to be 10/04. I receive a text stating that the car I had put the deposit on was already sold, but wasn't showing up as sold and they would mail me a check for the deposit I put down. Needless to say I didn't receive a check so on 9/30 I called them and they asked me to wait until Wednesday (10/05) for my check to be in the mail. On 10/05 I was called saying the check had been returned and I could come pick it up. I picked up my check on 10/08/22. This was the worst service I ever received and they didn't even try to make it right. They just didn't care and it showed. They said it could take months to find a car like I wanted and there would be no grantees. If they cared and really wanted to help me they would have tried to keep my business and offered me a better deal with a better discount. The discount I would have gotten using my supplier discount wasn't even really that much of a discount first of all. I wouldn't recommend doing service with Andean ever!
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October 2022 by Emily P.
Worst dealership! They do not offer any loaner cars, complimentary car service or same day appt. Even though my vehicle was purchased new and still under warranty. Joke of a place! They have left me in a total bind with starter issue and don't care that I'm stranded with kids at school that will have to be picked up in 1.5 hrs.
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March 2022 by Jim G.
They reneged on my deal. I paid for and was Promised leather seats for $1,200. They were vinyl first of all and they only gave me a $900 credit vs they promised a $1200 credit for leather seats
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February 2022 by Luis Monsalve
Excellent
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February 2022 by Tracy Phillips
Can't go wrong with free lifetime oil changes
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February 2022 by Jonathan Leitner
You can trust that Andean will make it right, but I don't always trust that they did it right the first time.Last time I took my suburban in for maintenance, they didn't put enough oil in, and forgot to relearn the tire sensors in the tires after rotating.Previously, I've had them forget to reset the oil change indicator or not replace a wiper. Again, they stand behind their work and make it right, but it just doesn't instill confidence.
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February 2022 by Nereo Garza
Very good
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February 2022 by Frank LeBaron
So far so good. Service personal are friendly and earth to work with