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January 2024 by Merodynamic Pools Inc.
After more than a decade long relationship with Akin Ford where I purchased many trucks for our business and personal use, I now have switched my loyalty.I ordered a new truck from Billy Howell after waiting over 14 months for a delivery from Akin that I finally cancelled after being told it was not going to be produced but I could purchase a truck of less trim quality on the lot for $10,000.00 over sticker after failing to deliver.I took the same build sheet order to Billy Howell Ford.Not only is my new truck from Billy Howell a year newer but this establishment exceeded my expectations with the delivery time and communication. Good people, great customer service and and superior quality. I’m completely happy and Instead of feeling like a number with the previous dealership, I believe that this is a start to a long and satisfying relationship. Thanks Billy Howell Ford??
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January 2024 by Megan Sweet
I had an open safety recall on my Ford Explorer for over a year because other dealerships couldn’t get the parts in. Billy Howell was able to get the parts within a week and on top of that completed the service through their mobile van service in my driveway in under an hour! (I had been quoted would take DAYS at another dealership!) Could not be more thrilled with their service and professionalism! Highly recommend!
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January 2024 by Mark
Great workshop with even greater employees! Zack E. was my contact and he informed me about the repair process and kept me during the time well informed. I got an Uber ride for free and my car was fixed faster than anticipated. Thank you, Zack, and man/women behind in the workshop for the fast turnaround!
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January 2024 by ItzGxblinz -
Cannot be happier with my experience at nilllu Howell. From the moment l was approached by Daniel, the sales person... i knew this place was different. They had my best interest in mind from the car choice, to the financing to when l walked out the door and they made sure every little thing was taken care of. Matt Howell even came in and introduced himself. In this world, that kind of customer care is rare. Class act! I'll be referring and returning! Thank you so much y'all! You truly made this single mom's world a little brighter! ☺️ l was able to pass along my 20 year old expedition to my 16 year old and upgrade momTo a sweet ride! We appreciate you so much!
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January 2024 by Robert Bruckner
I bought yet another vehicle from Billy Howell Ford late last year and have been incredibly happy with everything. The sales process was smooth and easy (Thank you, Daniel Nunez!).The follow-up and support have been wonderful. I have taken the truck in twice for service so far and it has been quick and efficient.I highly recommend Billy Howell and I especially endorse Daniel Nunez for his knowledge, professionalism and honesty.
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January 2024 by Katherine Watte
Such a great experience purchasing a new family vehicle! Danny Nunez worked with my husband and I to find a car that fit our needs perfectly. He is honest, knowledgeable and had our best interests in mind. Great customer service from not only Danny, but the whole team. Thank you!
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December 2023 by Cynthia Ramos
We had the most satisfying experience ever. From the moment of arrival, Nick Guidry provided us with a warm and friendly greeting. We were very impressed by his enthusiasm and honest approach to our needs. Naturally, he was able to sell us a vehicle that we wanted and that fit our needs. Jeff Steven’s made our financial experience effortless. This was not our first rodeo at a Ford Dealership but it was by far the BEST! Kudos to the team at Billy Howell. Friends and customers for Life.Dennis & Cynthia
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November 2023 by William Thomas
Daniel took great care of me as I went through the purchase of an F150 platinum. He helped me navigate a trade and an up fit of the truck. The whole deal was site unseen but my trust in the Howell team turned out to be the best buying experience I’ve had in the eight vehicles I’ve purchased. I would highly recommend this team to get a fair deal and a positive experience.
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November 2023 by Danny Radford
Another great job by all personnel involved in my purchase. You have always over performed your promises. You guys make buying a new vehicle a pleasure and an easy process. This was my 5th vehicle in 5 years I have purchased from Billy Howell and there will be another soon. Yous guys are the BEST!!!!!
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November 2023 by Ray Mcelroy
First time Ford buyer. My experience with Billy Howell Ford was a good one. Low pressure sales process with flexibility in how my sale was managed starting with a traditional in store visit and finished with digital contracting. Alex Keough was very helpful and responsive throughout the process. Would recommend this store.
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October 2023 by Brian McMillan
My wife and I are/were thrilled with our experience purchasing a vehicle at Billy Howell.Tyler Harris the salesman was so welcoming, low pressure, and helpful to us.We actually went there on a whim looking for a 2nd vehicle for us and in no hurry to purchase anything.Tyler took all the time to fill us in on possible fits for us and we ended up driving out in a vehicle that we are thrilled with.Thank you to Billy Howell Ford & especially Tyler
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October 2023 by Christine Seese
Went here with dreams of owning a truck, but way upside down on what I owed on my Ford Escape. Joe was an awesome salesman and got us in and out in the fastest time ever. Dudley got us a wonderful deal on a brand new F150. So happy we came here!
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October 2023 by Jeremy Adams
Went in on a Sunday to look at some options for a new truck, Alex Keough made test driving easy and worked through the process with us, and we left with a new truck! No pressure, easy process, best experience I have ever had with a dealership!
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September 2023 by Everett
I live in Delaware and went on a search for a specific truck which led me to Billy Howell Ford in Georgia. The salesman I dealt with through text wasn’t necessarily the greatest and would not recommend him but in my case I didn’t have to be sold a vehicle, they knew my intent from the gate was to drive down and pick up a vehicle that I found online so I assume at that point the salesman can take a backseat but my experience with the staff especially in the finance department was spectacular and was even offered breakfast when I arrived after my 12 hour drive to pick up the truck. Everyone there was very professional, personable and respectful. Clearly customer service is a top priority of Billy Howell Ford. Now the question is would I purchase a vehicle from Billy Howell Ford again? Yes, I would buy from them again mainly because of the customer service aspect and they do have a nice selection of vehicles. Thank you to everyone at Billy Howell Ford.
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September 2023 by Joseph Powell
From the time I inquired about the vehicle online to the time I walked out the door I was provided with excellent customer service. Daniel was a great sales person and ensured that every need I had was met. Even when there was a hiccup with the vehicle the following morning, Daniel jumped right on it and ensured that it was addressed quickly. I can not recommend this establishment enough. I have bought plenty of cars over the years and this is hands down the best experience I have encountered.