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April 2024 by Yamazaki
Their service ia just as bad as you can imagine，the front desk is not professional and the only word she gonna repeat is I don't control your insurance when I only asking what the bill was，they send me balance three times a month，each time with different number which leads me lots of question，and this front desk won‘t try to solve it for you just tells u to stop yelling when you are just talking in a normal manor，I have no idea what happened to this place since we have been here for 7 years，suddenly they replace all their employee with all the unprofessionals
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March 2024 by Eric Garris
Thank you for taking care of me.
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March 2024 by Angela “Neecee” Mulkey
Wouldn't recommend they gave me yeast of the mouth and the dentures broke first day teeth came out . And didn't give any kind of discounts for work missed and having to go back up there. 1500 for just a top set that broke first weekend got them on a Fri they broke on Sat
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March 2024 by Brian Miller
I am an absolute pansy at the dentist for no apparent reason but the staff here made me feel so comfortable during my visit. Everyone was extremely nice and efficient. And my dentist, Keri was awesome. Thank you guys for making me feel like you cared and making my visit more tolerable than anticipated.
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March 2024 by Sarma Malladi
Very happy with your cordial and excellent service
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March 2024 by Emmett Gilbert
Great place, would tell everyone to give them a bite. Friendly and respectful ???.
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March 2024 by Reagan Gaskin
The staff is amazing! Everyone is so kind and helpful. I will definitely be coming back and telling everyone I know about this location.
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March 2024 by Lizette Gm
I appreciate the employee all professional and respectful
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March 2024 by Gloria Spencer
Excellent
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March 2024 by Karen Higdon
I was very impressed with Sophia, the office manager. She was professional and courteous and we had a wonderful time, while she explained all the costs for everything. During my deep cleaning, the hygienist was a little messy with the water, got it on my face several times but otherwise, it was a very good experience overall. They helped me set up a payment plan for everything that I’m going to have to do, which is going to be quite a bit. I was originally not going to go back to Aspen Dental, because the Dawsonville office was just too much all about the money. I felt Cummings’s office was highly professional, and more caring towards helping me pay my bills with assistance. I would recommend this office for sure!
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March 2024 by Kathy Adams
The most amazing people in the world. I have never felt so special ?
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March 2024 by Nichole Watson
EDIT UPDATE: I would like to COMMEND the manager Sophia at this establishment. Within days she contacted both my brother and I and did her due diligence in apologizing for her staff and expressing her want and need to develop her team better as well as address the issue head on.Great management, she also spoke to my brother and he has decided to reschedule with her confidence that he would be happy with his visit this time. I can't express it enough how IMPORTANT it is to have these types of individuals within an establishment. So thank you! That definitely changed my view and my review on this establishment.ORIGINAL REVIEW: My brother was running 10 minutes behind for his appointment. Left early, hit traffic, life happens.He calls to inform them, which a VERY RUDE assistant named “Dee” responded “Wow”. He let her know “I apologize, but just cancel my appointment.” She responds “K bye.”I didn’t realize that after spending THOUSANDS with this company that they have such RUDE, DISAPPOINTING CUSTOMER SERVICE.LIFE HAPPENS. if you don’t like your job get a new one.We will NEVER spend our money with Aspen ever again. Do better. This is inappropriate and uncalled for. This isn’t the first negative experience at this location. I don’t know what it is, but don’t waste your time here.The one in Dawsonville has GREAT service. But we don’t believe in staying with a company when they EMPLOY these type of negative and rude individuals.Do better. Do better Aspen.
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March 2024 by Mr & Mrs P
Team was nice ,dr not so much ,also tried to push expensive treatments that were not needed
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March 2024 by vincent irvin
I went to Aspen Dental in Cummings, GA.Even though I was in extreme pain, that entire staff was extremely professional, considerate,friendly, and caring.They took excellent care of me.I given an examination, and was informed of the work that needed to be done.That team is awesome in book.
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March 2024 by Emily Nguyen
Love having my first visit with this team. Everyone makes you feel more at home than anything which I very much appreciated after a bad dental experience in another company. Can’t wait to make them my go to for dental work!
