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January 2024 by Michelle Wrye
Worst pharmacy and very unprofessional
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January 2024 by Sonia Gonsalves
The wait time at this pharmacy is unreasonable! I pre-paid my prescription and got here 20 minutes before their opening time, 45 minutes later the pharmacy window is still closed, no one answers the phone, and the line would be longer if several people had not left after waiting too long.
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January 2024 by Annette J.
I understand that everyone is shorthanded and really busy in the medical field. However, if you have a prescription that is called in by your doctor and they are out of the medication it would only make sense to contact the customer and or the doctor. And they did not, so here I am Friday afternoon without my meds because of the way they have handled this situation. Then as I am talking to the pharmacist there is not even an apology. You can always tell who is there because they care and who is there for a paycheck. This pharmacist is here for a paycheck.
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December 2023 by Debbie Sillman
Walgreens on highway 278 can't seem to get prescriptions in and they don't seem to follow up to let anyone know the problem. Trying to get insulin I ordered over a week ago this means so much never came in when I called today. It may come in Monday I've been told. When I asked to talk to the pharmacist her concern was that I didn't need to talk to her I could talk to anyone else because she was busy. My concern was where was my prescription? I was running out and very concerned. This isn't the first time this pharmacy couldn't get my prescription in for insulin. And insulin is not cheap. The pharmacist said that someone was supposed to follow up with me regarding this issue and never did. This is supposed to be an automatic renewal but it never has been. I've been with Walgreens a long time and I hate the idea of moving to another pharmacy that I've not worked with but that may be what happens. I also sat on the phone for a good 45 minutes while they kept putting me on hold just to find out they didn't have my prescription. They said it never came in I don't think it ever got ordered. And if it didn't come in then why didn't someone follow up and let me know. I asked her to check with other Walgreens to see if they had any insulin she wasn't going for that idea. My only choice was to wait and see if it does come in at a later date hopefully I won't be out of insulin but it is very low. I'm so disgusted and nervous because I'm very dependent on this prescription. If I had been notified that they couldn't get the insulin in timely I would have had a chance to contact my doctor and get a prescription to go somewhere else like I did before.
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November 2023 by Terry P.
First of all the techs in the pharmacy comes up to counter and says Whats up not Hello i understand short staff but being inconsiderate when ppl come in and need there medication.The pharmacy has no compassion never picked up the phone after Tech i dont want to put names here out of respect .I had tech tell me they fill RX by whom has been waiting first but on the other hand Pharmacy says the RX is back ordered so which is it,I been on this same medication since 2002 from a fall.This pharmacy was just plain Nasty on 11/13/2023 but you have to be creful how you treat ppl never know in these days and times how things can turn around. My history is far more than 10 yrs with Walgreens and this medication but anywho something needs to be done with the staff here,If you dont like your job then find another.
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October 2023 by Bruce Paulhamus
Pharmacy is understaffed. The counter person does both drive thru and inside counter both . How ridiculous! This place needs to be under investigation by the state for Labor Laws violations. No respect for the customers only the Shareholders.
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September 2023 by Jared Pettit
Waited in line for an hour 45 minutes to pick up a prescription through the drive through with only three cars in front of me. Finally get up to the window and nobody comes for another 15 minutes.
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August 2023 by abba zvi
Very rude staff not pleasant
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April 2023 by Stephanie N.
I don't think the woman at the drive through could be anymore rude.
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April 2023 by Wynter Cole
Inside or drive through I’ve had to wait at least 45 minutes just to drop off prescription. Last time I went the lady was rude. I only go here because it’s the only place I can find the medication I need.
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October 2022 by Macy
Won’t give me the results to my Covid test and won’t answer the phone. When they do answer they just immediately hang up. ?
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September 2022 by Macy Gruber
Won’t give me the results to my Covid test and won’t answer the phone. When they do answer they just immediately hang up. ?
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August 2022 by Kevin G.
Incredibly disappointed with the pharmacy. The tech did not know how to run our insurance and when my wife got mad because we have valid insurance and left they deleted the prescription. Now we have no way of getting my daughters medicine that was sent their from the urgent care. Do not do business here. Never have I heard of such a thing.
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April 2022 by Theresa Williams
If ANY other Pharmacy Doesn't have a Prescription. Call This Pharmacy. They Will have it & ive Never had a Bad experience here. The Staff has Never been Rude to me.
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January 2022 by JUANITA TIBBS
Rude and unprofessional behavior is bad for business...please stop allowing illiterate people to answer your phones!
