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January 2024 by Shacorra White
They need to fire the whole pharmacy and start over… whatever ghetto lady is in there needs to find another job because the rudeness is off the charts.
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January 2024 by Aliyah McAlpine
I came in for an appointment I made for a flu shot. The whole process was pretty quick and easy. When I got my receipt and the paper to clarify that I had received my flu shot, my first and middle name was wrong. I went to get it changed, my first name was changed, however the middle name was still wrong. I didn’t even bother going back because of being in a rush. The staff should really clarify these things beforehand.
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November 2023 by Michael Criswell
I hate this store if my insurance would let me go somewhere else I would. Wait in the drive thru 30 minutes. You people need to stop doing pharmacy and let real pharmacies take over.
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October 2023 by Bev P
This review is for the Pharmacy only at the Salem Rd Walgreens! I recently went there for a prescription. To make a long story short, the text to alert me that my Rx was ready for pickup never came, and they gave me critical medication that had expired three months prior! This is unacceptable!
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September 2023 by Stephanie Morrow
If I could give them less than a 1 star I would. My husband just had surgery and family is having to go pick up his meds as he can't be left alone. I called to confirm if the prescription was ready and sat on hold for over 30 minutes. The phone rings and someone picks up and automatically hangs up. I call back and sit on hold for another 23 minutes just for the same thing to happen. I then call and speak to the manager there to see if he can help as this prescription needs to be picked up ASAP. The manger says there's nothing he can do other than transfer me to their line. (So wait again just to be hung up on). I understand businesses are short staffed but there is absolutely no reason for you to hang up on someone before even speaking to them. This is not me calling about a hamburger this is a business that literally could be life and death for people with certain medications.
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September 2023 by Kellie Taylor
This Walgreens pharmacy is the worst pharmacy. The staff is so rude with nasty attitudes. Even when you call on the phone they either pick up the phone with an attitude or they don’t pick up the phone at all leaving you on hold for a long time. Do not use their pharmacy
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August 2023 by Terry Kraft
I ordered photos online. When I received the email that they were ready for pick up, I went into the store. I was told they could not find them, so they must not be ready. I went in 3 days later, to be told they could not find them. There were 3 people looking. I said can't you just reprint them? I was ignored. I asked again. And was ignored. One lady did reprint. Then they found original order. Noone said I'm sorry you had to wait. Or thank you. Or anything. Paid and the lady who gave me my change, said Here....as she handed me the money.This was the most unprofessional exchange I have experienced any where.
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June 2023 by Bonnie Ellis
I would have given 0 stars if it were an option. Do not use this pharmacy. The employees are so rude and act as if they hate their jobs and the customers. It takes 14 prayers, the sacrifice of 7 live chickens, perfect star alignment and 12 migraine headaches to get someone to answer the phone. And if by some miracle they do answer, be prepared to talked down to, disrespected and made to feel like a nightmare of an inconvenience. We had to switch because of our insurance. Forget insurance! We’re going back to Publix where we have been for years! One of my BP meds was $40 with insurance and $36 with Goodrx at Walgreens. It’s $15 at Publix with Goodrx. Riddle me that???
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May 2023 by Jaleesa Jones
They can’t provide most services a Walgreens says they provide they can’t tell you when they can and don’t seem to care. I won’t be back, the CVS across the street is the way to go!
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May 2023 by Angela Namchek
Absolutely the WORST pharmacy!! Prescriptions are called in days ahead of time but when you go to pick them up they make you wait hours before it is filled! AND they are rude, they act like you are truly inconvenience them by getting your prescription filled. Utterly the worst, new to the area, never had issues with Wlagreens in Wisconsin but here, they are horrible rude and slow!!
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May 2023 by Keri McDuffie
I will never go back to this location ever again. I should have read the previous reviews because the entire staff is rude at this point. I went to this location and because I was in there for a while (as my right) the security officer (black heavy male) whispered to the clerk that he hope I wasn’t stealing. We really have to stop making assumptions and instead form a conversation before jumping to conclusions. This will keep your customers. I won’t be back.
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April 2023 by Vickie B.
This Pharmacy has one Pharmacist and one Tech that are extremely rude and disrespectful, demanding you ask nicely and say please. well, I was raised with manners, so I always show respect! but when you tell me you don't have my medication and refer me to Walmart you need to answer the pharmacist call and not leave people on hold for 20 minutes and then hang up! resulting in me calling the store Manager Amber who was no help! talking over top of me! I am the customer! I then drove back to the store to see what the problem was because again three lines on hold and a manager on hold. You could not and did not do your job inconveniencing me. And because you want to talk over me being disrespectful, I don't have to and will not tolerate it. They even threatened to call the police on me LOL! can you imagine? All I need was you to simply transfer my prescription. I am the customer. These people need to learn customer service because we have choices. CVS is right across the Street and Walmart is in the same parking lot. And they have way more selections and the Pharmacy staff is very Professional and Courteous. Plus, I can shop while I wait...Oh and by the way after threatening to withhold my medications 15 minutes after all this they transferred my prescription after the pharmacy closed. this is the Walgreens on Salem & Brownbridge road in Covington
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January 2023 by Taye Channel
AVOID THIS PHARMACY AT ALL COST!! GO SOMEWHERE ELSE pharmacist are rude. Refused to help me for absolutely no reason. They close at 7pm but stop answering the phones at 6:30. They will pick up the phone then hang it back up.
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November 2022 by Travis Jordan
The website is not working in conjunction with the individual when you get there they say your not in the computer for schedule that’s crazy.
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August 2022 by Darlene Mitchell
The pharmacy never answers the phone. You stay on hold for 20 minutes or longer every time you call for your prescription info. Very bad service!!!