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April 2024 by Michael Mote
Rude and unhelpful
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April 2023 by Vickie B.
This Pharmacy has one Pharmacist and one Tech that are extremely rude and disrespectful, demanding you ask nicely and say please. well, I was raised with manners, so I always show respect! but when you tell me you don't have my medication and refer me to Walmart you need to answer the pharmacist call and not leave people on hold for 20 minutes and then hang up! resulting in me calling the store Manager Amber who was no help! talking over top of me! I am the customer! I then drove back to the store to see what the problem was because again three lines on hold and a manager on hold. You could not and did not do your job inconveniencing me. And because you want to talk over me being disrespectful, I don't have to and will not tolerate it. They even threatened to call the police on me LOL! can you imagine? All I need was you to simply transfer my prescription. I am the customer. These people need to learn customer service because we have choices. CVS is right across the Street and Walmart is in the same parking lot. And they have way more selections and the Pharmacy staff is very Professional and Courteous. Plus, I can shop while I wait...Oh and by the way after threatening to withhold my medications 15 minutes after all this they transferred my prescription after the pharmacy closed.this is the Walgreens on Salem & Brownbridge road in Covington
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January 2023 by Amanda Leeks
After sitting at the store twenty minutes after it was supposed to open, the Pharmacist came to the door to say that no one was there to man the store. Only the Pharmacy was open
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February 2022 by gearhead moff123
Their phone line for pharmacy is horrible ,you call and they pick up and put you on HOLD without even addressing you,then you wait just to be hung up on. I have been using this particular store since 2015. It has never change. The lead pharmicist has a unapproachable attitude. IT is sad you have to drive up there to speak to someone.
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July 2021 by Lisa E.
So many issues. Serious one with trulicity which controls my blood sugar for diabetes. They told me it was never filled there than i couldnt get a refill. Which was bull had been over a month. I did end up gettin git the same day with some complaining which shows they messed up.
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February 2020 by Cassandra A.
I was in the Walgreens on hwy 278 They are slow and rude it took me 2 hours to i get my prescription filled They all need to be fired
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June 2019 by King Keebla
My wife was suffering & needed medication. Came because it was listed as a 24hr location. Upon arrival found they were not only closed by only open 12hrs a day.
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August 2018 by Sherrie Odom Whitmer
Awesome customer svc at the photo kiosk with Tosha! She walked me through it. Extremely nice and helpfull