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October 2023 by beth anne
Always a wait and a line. The code kiosk doesn’t always work. Takes more time than it should.
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July 2023 by Addyson A.
Great place, service was amazing so many helping hands. Very proud of the improvement at this location. Highly recommend
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April 2023 by Di'Andra G.
The worst CVS I've been to, unprofessional and careless! I called waiting a lengthy amount of time, to walk in the CVS to see two staff doing absolutely nothing and right next to the phone! Could have saved myself a 25 min drive if they would have answered! Because they were out of the medication I needed, after giving me to different pick up time via text. Do not recommend this place at all unless you fine with being treated terribly and waiting hours for service Overall: GHETTO!
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April 2023 by Sarah H.
This CVS is consistently understaffed. I have 3 sick children and needed to pick up their medications. They originally estimated the time for it to be ready as just before 9pm. I requested that if it were possible for it to be done early I would prefer to pick it up earlier. Within ten minutes the time jumped to it not being done until 11pm. This is not a one off situation, more times than I wish to admit, I call the doctor and ask them to send it to a different pharmacy.
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December 2022 by Veronica H.
This is the only location that does not allow customers to use more then one manufacturer coupon. The coupon policies for cvs were 4 coupons per item. All of a sudden they have changed their policy at this location only . I've reported it the the BBB as well as consumer affairs . The check out clerks have lousy attitudes . Tiffany and a new young African American female, which she trained ! Both of their Attitudes really suck ! Great training Tiffany!!!
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November 2022 by Zaire G.
I needed help with something this store location and when I was able to find an employee to ask for help; I saw a woman by the name of JULIE who was on a personal call in one of the aisles stocking the shelves. I say excuse me politely and waited for her to acknowledge me. She didn't look up all the way all she said was, "there's a cashier at the front that can help you." she then ROLLED HER EYES AND CONTINUED WITH THE PHONE CONVERSATION. When I found the nice cashier about what I needed, I asked her where was the manager and she pointed right back at JULIE. CVS is this the type of person you want running your store??? The employee told me I am NOT the first person to complain about JULIE. JULIE was rude and unprofessional. Why are you having a regular personal conversation in middle of the aisle while working?! I will sending my complaint in about JULIE ASAP!
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May 2022 by Wes T.
My son had surgery and was being discharged from hospital. I called to inquire if they had received them (2Rxs). They replied they were "working on it(1)". When questioned about the 2nd prescription , they said there had been problems with insurance with one but had gotten it "fixed". I asked about how long before they would be ready and snappy reply was "I have no idea". I explained we were from out of town and just needed idea of how soon to expect it so we could make plans . Smart A$$ reply was "9:00 tomorrow morning".... for pain Rx and nausea medicine after surgery? WTF?I had my son's Prescriptions transferred to another pharmacy. If I can get in touch with the district manager I will complain. (I am a surgeon). Don't use this CVS!
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March 2022 by Ddee D.
This is horrible I just came from the hospital and I'm standing in this long line they need to close this CVS down and put a new CV as up
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January 2022 by Gabriela M.
Pharmacy tech had a disgusting attitude! I will definitely stop using this CVS.! Not the first time we have had problems with them, but this was the final straw.
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December 2021 by Paula C.
I would give 0 stars if I could. This is the worst CVS in the country. We travel for months at a time and can pick up meds from CVS anywhere. This CVS does not know how to count medications, pharmacists do not recount medications nor initial the bottle if it's recounted. I received half of my medication. Techs are supposed to be well trained, they can't count to 60, 30 is the highest they can count. The techs are supposed to call the insurance. This CVS tells its untrained customers to call the insurance. How do customers know what questions to ask?This CVS will not answer it's customer phone. It sounds like some one answers it, says to hold there are other customers ahead, puts you back on hold. Several minutes later the phone is picked up & immediately hung up. I called the main store, talked to the store manager. She promised to have a pharmacist call back. That of course never happened. No phones in this pharmacy apparently.Well they just ran into one that trains techs and pharmacists in insurance Laws and Ethics. They were promptly told what they are to do immediately. No pharmacist came over to see what was going on. All the techs and pharmacists heard exactly what was said. Perhaps the NDA (National Drug Administration) would be interested in the lack of laws and ethics in this particular CVS Pharmacy.
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August 2021 by Solicit S.
Happy Friday! Had an experience of extreme incompetence yesterday with a pharmacy employee and wanted to save you some frustration. Ahkra (sp?) is specifically the one to avoid, unless you don't mind being subjected to name calling and accusations while trying to obtain a prescription. The end result was leaving without the prescription and being taken well care of at the CVS on Hwy 36, where customer service is a priority.
