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November 2024 by Nathan Smith
Every month cable service always goes out
Every time custom service said that they're doing mechanical issues
Bullshit
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November 2024 by Bre Cowan
I love this Store I’ve been a customer for Four years and I’ve never had any issues
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October 2024 by Pamela South
Our internet service has now been out over 12 hours.
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October 2024 by Matt
The staff was friendly! But I tried to do a free anytime upgrade, which they had the phone I went up on a Saturday and apparently a authenticator issue?? They said come back tomorrow and it will be working. I go back Sunday and the same exact thing but this time they put in some kind of work order. All said and done I call spectrum and get everything over the phone and was told there were no issues going on. They write my number down at the store and tell me they'll call me when it's good. Makes me wanna leave spectrum
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September 2024 by barbara lyons
Friendly, experienced staff.
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September 2024 by Dinah Hawkins
People were extremely helpful and friendly, but store was uncomfortably warm.
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August 2024 by geana gordon
Fast and easy
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July 2024 by ExcellentGod
a joke of an internet provider, wish xfinity would come out towards my subdivision. paying for “top quality” and the performance is far far below
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June 2024 by Ryan Lewis
NEVER USE THIS SERVICE!!!!!!!! There is always outages.
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May 2024 by Nita G
Spectrum internet sucks! It’s always out. I work from home and need reliable internet service. Spectrum is not it.
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May 2024 by Owen Anderson
Dear spectrum, why has my internet gone out for over 10+ minutes 6 times today? Including right this exact instant?I thought y’all had reliable infrastructure or something . Most reliable network. Do better than this trash service y’all provide.
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April 2024 by Imamolder
Got to the store at 6:20 PM (online hours show close at 8 pm) and the employee there told me the store was closed and that their new hours were “tentatively 6:00 PM” due to staff shortages. My internet is down and I told the employee that and asked if I could just get my modem swapped (I had already called Spectrum and was told to go pick up a new modem at the store). The employee just repeated what she previously told me and stated that I could go to the next Spectrum store an hour drive away. So, after years of service with Spectrum I get this type of service. I now have to go the entire weekend without internet just to wait until Monday to come back to this same store during my lunch break. Think I’ll be looking for another ISP ASAP.
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April 2024 by Larry Johnson (LJ)
Leia Raines was my sales rep. And this young lady was very friendly, knowledgeable, courteous and made my day!
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April 2024 by LaTonya Jackson
Slow. Employees are not attending to customers. Some employees felt it was important to wipe off their desk instead of helping customers. They are very interested in customers time and convenience.
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March 2024 by rebecca young
Five Stars ! Great Customer Service!
