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November 2023 by Chelsea
AB & NG Were Beyond Helpful And Sweet. Helped Me Find The PERFECT Skirt For My Bfs Birthday. I Have NEVER Had A Rainbow Experience Like That. It Shocked Me Honestly! Amazing Job!
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July 2023 by Michelle Morrow
Staff seems very racist towards white people but friendly with everyone else. Don't take a public job if you're racist.
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June 2023 by Lisa
When I say this store is super clean , everything is in place and the manager is always friendly when I walk in ......I absolutely love this particular store !
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May 2023 by Niccole Sarumi
Very good customer service at this location! Staff was very nice and helpful in picking out our perfect outfit..highly recommend
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November 2022 by Derrick Rhodes
Rainbows is behind starbucks for any one looking for this place
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September 2022 by Tanesheia Stanley
It’s an older lady in there that is very rude and try to talk over you don’t know her name but is very very rude
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August 2022 by Aulise Mickles
Came in on 8/16/22 to return some items and to also use a store credit I had forgot about. Ms. Maria started helping me and then Iyanha came over to assist with the return. The return went fine but unfortunately trying to use the store credit became diffcult, because the receipt paper the credit was on was so faded that it was extremely hard to see the numbers at the bottom. Although, I didn't realize it intentionally Ms. Maria and Iyanha went above and beyond trying to figure the numbers out. I literally had to tell them not to worry about it, it was fine because they tried every number combo they could. Not to mention they were getting ready to close and even despite that they were still very persistent in trying to help me. Both ladies were extremely nice with amazing customer service. The interaction was refreshing especially considering the encounters I've had in the past at other rainbow stores. I would definitely visit this location again and this is coming from someone that only shops online now. Thank you Ms. Maria and Iyanha(so sorry if I spelled your name wrong) I really appreciate yall!!
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June 2022 by Alany Molina
Don’t come here unless you’re black. me (hispanic) and my bf who’s white came in to look around and buy a few things. immediately as soon as we walked through got stared at and dirty looks by customers and employees. the manager groaned and huffed and puffed at us being there. rolling her eyes. followed us around and then accused us of leaving clothes on the floor when we had just seen who did it. i also put anything i didn’t want away in the right spot. i planned on getting a good amount of things but decided not to after the rudeness from the manager.
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May 2022 by Tina Fulcher
The manager and staff was awesome in their customer service. They were so helpful and patient with me trying to use Klarna, and Zip. I went the next day and my things were put up and they knew me by name when they saw come in, how greatful I felt. Please keep treating the customers with the awesome attitude and personality?
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September 2021 by Samantha Childs-Frison
Customer service lacks. Young people should know how to treat people. Also, didn't explain how to correctly use their card machine. It said to sign on line by "x" . Girl at checkout so busy laughing, didn't say to sign in the white box. Pay attention! So sad.
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May 2021 by A D
Very clean and neat.
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April 2021 by Helen Huffman
Good prices, nice customer service, easy return.
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November 2020 by Archeia Angela
Very nice store, clean and organized well, my daughter found alot she liked and we even left went to citi trends and came back to rainbow for a second time because the citi trends collection didn't have much she liked (she is 14), both times we came to this store we was welcomed and greeted (unlike at citi trends) which we greatly appreciate ? we definitely will be coming back as this is our #1 store in covington by far! Great quality clothing with an amazing price! Appreciate yall so much see yall again soon thanks!Anyone reading this review please go visit this rainbow you will NOT be disappointed loves!
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September 2020 by Lauren G.
Very Nice Clothes But Not My Style. I Like Walmart Better, The People Who Work Here Are Friendly.
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August 2020 by Don't Tread On Me !! ALS
Customer service is horrible and will never shop there again...need to retrain everyone there or better yet fire everyone of them and start over you might get a better group next time around....