-
February 2024 by Paul Ward
They have our big guy as high risk lol but they are awesome with both our dog's. We've used for several year's now. Highly recommend without a doubt.
-
January 2024 by Lara Johnson
The staff was friendly but the doctor, not so much. My dog has anxiety and she seemed annoyed from the moment she came in the room. My dog definitely sensed it & got even more scared. She didn't even speak to him or me. I had to speak to her to get her to say anything. She might be knowledgeable but her bedside manner needs work. We won't be returning.
-
January 2024 by Megan Illick
Super affordable, I got my female rat checked out for a respiratory infection and everyone was so kind and helpful!
-
January 2024 by Mary Villa
Great staff
-
January 2024 by Terrell Dowdell
Great service, and my pup loves the staff.
-
January 2024 by rhonda potter
We love the service and care we receive for our doggies here! Dr Mac is awesome and you can tell everyone really cares about animals.
-
December 2023 by Nicole Smith
Oak Hill is fantastic, they always do their best to get us seen as quickly as possible. Dr.Mc is one of the most knowledgeable vets around. We took our poor pittie to multiple vets around Conyers and most just wanted to throw steroids at him. Working in human medicine I know steroids aren’t good long term and didn’t want him to have to keep taking them because it helped some but the chewing and itching would just come right back. She did a full work up and explained to us that his allergies are likely something we are gonna have to deal with life long and got him started on a shot that has made a huge difference. She even told us he had an ear infection which I hadn’t noticed much due to all his itching and chewing. We just love all the staff the girls are always so sweet. We are thankful we found Dr. Mc and Oak Hill
-
December 2023 by Dee Elder
STAFF, fairly friendly. One of them NOT friendly at all. Also communication, within is poor. The medical side and grooming don't communicate with each other. At least when it comes to making sure information is clear to the customer. It is important, to make sure the communication and relationship between customers has value and is shown value.We were informed we would get a total of the bill before proceeding with care. We got 2 phone calls as the price increased. Thank you. We accepted the total. WHYYYY did the total jump $79.00 more than quoted.... If 1 person does the intake information of what is to be done and I get the 1 phone call of what is supposed to be the one total. I write 1 check/cc, then WHY is the grooming cost not reflected in that 1 phone call as well? When I pushed back, Lord, in front of everyone, that one staff went straight to calling off what was wrong and why they charged. Why you didn't call us if you knew all that so we can say yes or no?..... What happened to privacy and those charges were not included in the ONE phone call. That's all that was needed instead of being belittled and feeling degraded.... I left deflated. O The groomer seemed very sweet. As she came out to get my reaction to her work and explain why she did and what she didn't to my little girl.Sorry Ms. Groomer I am a great tipper but the system presented to me didn't allow it. Peace and blessings to you all. Always!
-
December 2023 by Mendy P.
Please do not bring your animal here if they are suffering from ring worm. They will just prescribe Animax ointment even if it takes up more than half of your cat’s head. After 2 weeks worth of appointments I went to another vet and was prescribed a pill that took care of it after one dose.
-
December 2023 by Topp Dogg
Took my dog to oakhill animal hospital when i went in it smell awful .
-
November 2023 by Nicole Murray
Got a same day appointment for an exotic.No other place even sees them around here.
-
November 2023 by Jovan Rodriguez
Loved the whole staff and how they were very informative and so fourth highly recommended
-
October 2023 by Tammy Payne
Absolutely the best veterinary practice I've ever gone to. Dr Mac and her team are WONDERFUL, through the ups and downs of a pet's lifetime. I don't ever want to go anywhere else.
-
October 2023 by Kimberly Mask
The staff are amazing!!! Super friendly and incredibly knowledgeable. If you want the best for your furry family members take them there!
-
August 2023 by Emily Wright
Personally, I will not be returning. If your pet needs urgent care or is ill I do recommend them however with that said, I have never had such unpleasant experiences with a vet. The ladies in the front and the vet techs are wonderful and proved excellent customer service. Dr. McElhenny, on the other hand has never provided me with the same. She had an arrogant and privileged attitude. I have been there three times and have yet to have a pleasant experience with her. My dog has severe allergies and I do everything I can within my limitations to help manage his symptoms though sometimes his issues become worse and require medication as he gets regular yeast infections and hair loss due to iching. On my last visit we were discussing the next steps, every question I asked was followed with an attitude and when I spoke about being lower income and asked whether there was anything we could do to help him while I saved money for an allergy test and the shots that would follow; she said in a snarky tone, "that's what we're doing" the tech then asked what shampoo she was prescribing and she said, " well I don't know, looks like I'm on a budget." The remainder of my visit was filled with comments about how I couldn't afford other treatments and other rude remarks. Keep in mind I told them that I wasn't trying to spend over $200 for this visit knowing I would have to return in two weeks. I have never been spoken to in such a way in any professional manner. I have spent thousands of dollars through out the years trying new products, changing his diets, vet visits and more, putting my needs behind his and she acts as though i'm a poor owner because I don't have the abundance of money as someone within her income bracket. My first appointment had me hopeful that we would find a way to make my lil man feel better but unfortunately I am left to find a new vet who can make me and my dog feel cared for.
