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August 2023 by Benjamin Cason
Drove all the way down on a Saturday during hours when they are clearly posted open. Waited almost 45 mins to make it to drive thru after discovering the inside is not open. I’m then told they cannot cash non customer checks through the drive thru. Tell me the difference. It’s lit up like a Christmas tree in that drive thru with cameras, I’m in a car with a plate, I have 2 forms of ID WHAT IS THE DIFFERENCE? I’m sure there is a non customer check cashing fee that y’all charge which in itself is a SCAM. Absolutely stupid and unreasonable that it would say you’re open, I wait in a line for 45 mins and then get told that you can’t do an ordinary, every day bank transaction. I hope it goes under. On Monday I’m lighting up whatever manager I get so be ready.
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July 2023 by Connie Usher
My cousin Judy use this Bank location for her Banking needs. She loves it and being one of the home town banks I like it too ?
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April 2022 by Rachel Norton
Do Not Do Business with This Bank. The Loan Officers are incompetent, dangerous and lazy. They don't understand contracts and lose documents; and then expect you to correct their errors and determine what they are, and should be, doing. Very dissatisfied with the lack of qualified and knowledgeable loan officers; also, they are never available and do not return phone calls. Only by taking off work and waiting to speak with someone, can you get any level of communication. Do Not Do Business with Newton Federal Bank. It's impossible for me to understand how they've been doing business all these years.
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March 2022 by Vegas International
Really nice people. Not the greatest bank If you are in need of expediency and convenience. I’m sure if you’re a local small business it’s perfect, but I no longer in GA so it’s a No for me. However, they are really really nice people. ??♂️
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February 2022 by Jessica Pitts
I have debated leaving this review however I feel it’s the only way it will change anything. I sold my house, so I changed my address with the bank. My debit card would no longer work when I was asked to provide my zip. I spent a lot of time on the phone with customer service representatives… from Newton federal, from the card companies I needed to pay, (again I finally realized my card was going through the rest of the time, except for when asked for my zip code for the card). I tried giving the card company the new and old zip. None worked. I had to drive to the place and pay my bill. Now, numerous times I called my bank and asked them to confirm with multiple representatives and had the call logs to prove it, are you sure my zip is correct?? Repeating my zip. This has to be a zip code issue. I was assured it was not, and it was nothing on their end after so many lengthy phone calls. Well, my verification of address had finally made it to my new address. And the zip was wrong:.. I go into the bank, I have the proof and explain how this has taken so much of my time and it’s the worst “I’m sorry “ from the teller. The teller tells me she is correcting my zip in multiple places it was not changed. Thank god I asked for a manager because after explaining everything to her and telling her that not one but multiple (like 5 )ppl at her bank were unable to help me, and lied probably because they do not know how to do their job, she caught that my correct zip was still not entered where it needed to be changed. She said she would look into addressing what happened to me but I’m just not sure so I’m Leaving this review in case this happens to you.
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December 2021 by norris wilson
All but Nancy mask are terrible. Ib oct went to report checks stolen and aches being done. Had to switch to a new account. Josie is a joke. Never ordered new checks, had to go back in and the teller expedited them. Two months later nothing resolved. Took another $510. All stolen money
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December 2021 by Petrokie Van Graan
it so amazing that i finally decide to give investment a try through the help of Daisia Benson, that help me manage my investment till i get my profit after 24 hours of investing in her company, i never thought i could made such profit in Binary/forex trading but today and am convinced that investing in forex is the fastest way of earning profit , all thanks goes to my account manager DAISIA BENSON, such a kind and understanding person thank for your humility and service to the societies ,your good Has change so many peoples life' financially. I started with $500 which profit me $3,500 within 24 hours. I have been earning $3500 every day. If you wish to give it a try then kindly contact Daisia Benson via her contact details below;
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March 2021 by SithLordAlexxx
Best bank I have ever had, office, drive though may be slow. But it's done right and thats all that matters to me. Love this place would recommend to all of Newton country.
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January 2021 by M N
Extremely slow friendly people but the drive thru is getting worse
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September 2020 by Benjamin Frame
I've not had any issues with the service itself but it's getting harder and harder to do physical business with them. They are slowly closing all their branches and the only branch you still can get into was locked the one time I tried to go in which was right in the middle of their business hours.
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July 2020 by Latin Auto
got a commercial loan with this bank and after a year and no missing a payment never late I end up showing the loan on my credit report. although it was clear we want it to be bussiness
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November 2019 by Heidi Hollmann Gresham
Just bought a car and the loan is through this bank. When I received the paperwork I tried to set up an account to where I could pay online. They charge fees for online pay! Wow! What a ripoff! I’ll be going with another bank ASAP
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August 2019 by Billy Carter
I've been with Newton Federal since 2013. my experience with the bank it's staff employees customer service has always be top of the best . everyone is always friendly helpful and takes time to make sure my account my mobile app is doing as I need it to be.. thank you Newton Federal..
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August 2019 by Tamara Jernigan
We've always had great service! Great community bank!
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June 2019 by James Williams
Looking for a new bank. Impossible to find a simple customer service person to help us. Walked around the whole Dang place ....every door was locked and they were supposedly open. Three locked doors . Three strikes Your Out.
