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January 2024 by Shane Stover
Been with them for years, tried other carriers only to find myself back here.Metro is the one. This location is also the one.
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January 2024 by Shellie Hamilton
I visited and did purchase a phone from this location today. I actually came in the store , went back out But then I had to go back in to tell the customer service guy thank you for all his help. I am old and he explained the phone stuff to me. Very patient , polite , and so helpful. If anyone lives in Covington and needs phone service I would suggest to go visit joe. On Washington street. They need to hire more people like him
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December 2023 by Desiree Lackey
Always a BIG help
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October 2023 by Margaret Wilks
Great experience with them
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September 2023 by Terez Wilson
I had an informational and pleasant experience. Jo was able to answer my questions and give me helpful information about my phone and it's features. His customer service and attention to detail was appreciated.
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September 2023 by shakiyah edwards
Helped me with my glitched phone and transferred everything off one phone to another. Customer service is superb!!
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September 2023 by Alonda Bradley
Poor customer service would not give me her name or store number she had her kid running around the store they took my $$ and disconnected my servicesAs I requested help she continue to talk over me and said she wouldn’t call customer service so I’m canceling my service that’s her
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July 2022 by Leslie Falk
We were looking for. T-mobile store. The woman that helped us was very nice and went out of her way to give us the right address and even pointed us in the right direction out of their cramped driveway.
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June 2022 by Pr3tty Black
Oscar and Marlene are the bomb go see them they will take of you you will not be ignored and they are very friendly and they speak to you when you enter ?????????❤️
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March 2022 by Deborah Smith
I paid $60 for a line on my sisters plan. Paid the bill on the 21st. She got mad at me and cut the line off. They did not refund my money
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June 2021 by Tommy Daniels
I loved this store. The girls here got me out of my contract with Verizon and into a new A12 for only $68 !!!!! Man love how fast and easy I was in and out thanks so much
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May 2021 by Kaya Thompsons
Went here yesterday to get a phone at the best price possible, Nikki was very patient, helpful and soon polite. She was assisting me and another customer and she made sure we both got everything we needed. I love my new A12. Thanks You. Will definitely only be coming back to this store.
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May 2021 by OMAC Ent
The worst customer service explanation ever and all I wanted to find out was how to switch 68 that’s all she kept saying without even knowing how much or what I want. Thanks again to her I will be taking my business elsewhere
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April 2021 by Andrew Bradford
In and out very fast got my new phone in less then 15min
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March 2021 by Pat Barrett
The 2 girls working were very helpful. I was about to leave without buying a phone but after a couple of suggestions from them and I left with a phone in hand.
