-
October 2023 by Jenn J
Very poor customer service...was on hold for 15 minutes. When I came inside for my prescriptions, still on hold on the phone no one said anything to me. Irritated and in pain,I had to ask for service. They said that I had no call in for my prescription. They finally checked the voicemail, didn't check the voice mail for my new prescription until I arrived. Tech explained that they were very busy and had a lot of Prescriptions ahead of me. I understood that. Just to greet me and an apology would have made my experience much better. Excuses tend to make matters worse. Going forward never put a customer on hold and forget them. Never ignore customers in line in fact I was the only one standing there at the time. Always acknowledge and greet customers. That makes a big difference for the customers experience.
-
January 2023 by Christy Beaver
Lately my prescription is never ready even though it had been requested more than a week go!
-
December 2022 by Francesca Maria delValle
Great pharmacists
-
October 2022 by Donna
Great service!
-
September 2022 by Elizabeth
Usually pretty good customer service wait times/long lines can be an issue depending on the time of day your there. But they have been very helpful in assisting with any insurance related problems, cost and discount information via good RX etc.
-
July 2022 by Dustie D
I was only looking for their Pharmacy hour's.
-
April 2022 by Lizzy B
Usually pretty good customer service wait times/long lines can be an issue depending on the time of day your there. But they have been very helpful in assisting with any insurance related problems, cost and discount information via good RX etc.
-
February 2022 by Elaine Revis
I love this pharmacy it's like a family. They even help you yo find help for your prescription if needed. Thanks to my kroger pharmacy family
-
November 2021 by Rolanda Scott
Hwy 20 pharmacy is awesome!!! Fast and friendly
-
March 2021 by Vincent W.
Despite them usually selling out of a few items sometimes this is a decent Kroger. They have all my vegan items in stock most times since I'm probably one of few vegans that shop here. The staff are actually nice despite some of them chatting among themselves at the self check out. Sometimes hard to get their attention but they're nice though.
-
December 2019 by Loretta R.
Ordered a 100 and 50 piece baked chicken for a birthday party celebration. Got the chicken home and most of it was barely cooked. Short on time for the event, I tried putting some of it in my oven to try and finish cooking it, that didn't happen, the chicken got tougher. By this happening I believe the chicken was cook frozen. Contacted customer service to tell them I received the half cooked chicken. The clerk tells me to bring the half cooked chicken back. Don't have time for that and definitely not keeping half cooked chicken in my kitchen overnight, producing salmonella poisoning, it is Trash at this point. I'm boiling over because this was for a birthday party celebration that was happening in less than one hour and a half. Called the deli twice because I just couldn't let it go. The deli clerk then tells me to come back in for a refund. Go in to the store and talked to the manager, not going to call him Mr, his name is Brice. He has the nerve to try and insult me saying he can only give me a $20 gift card for $150.00 of half cooked chicken that was trash and was thrown in the trash, when I told him No, that's not going to work he just walks away. No apologies or nothing, just straight rude with no customer service skills. I called corporate to make a complaint and will be calling the Georgia State health department and send them the pictures of the raw half cooked chicken they serve to customers from the deli.
-
December 2019 by Chris Trantham
the guy in the meat department is nice , there are times he is outside cooking, he has ribs going this morning, I had to go buy some
-
October 2019 by Edna Vaughan
Shop this Kroger all time. Best fresh meat in town. Convenient to get my prescriptions there also. One stop !!!
-
August 2019 by Tammy Wilson Spain
staff very friendly and good deals
-
August 2019 by Felicia Londynn
I love this location! Customer service is great, Everything is organized, and I don't ever have complaints.
