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November 2023 by Willie Fanning
Ashley is a excellent service representative. She goes above and beyond to make sure her customers are satisfied. I will continue to be a loyal customer of Ginn Chevrolet.
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November 2023 by Jack Mitchell
Got a great deal at a great price. Very friendly. Super quick, knowledgeable service. Will definitely go back for my next vehicle.
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October 2023 by The Johnson's
I did everything possible to buy a $60K Ram 2500 from this dealership. We haggled on price and got it to within $200, but the general manager "Phillip" said no. All they wanted is for me to come into the dealership so they can wear you down and keep you there all day. I explained that I was 2 hours away and wanted to agree on a price before I made the drive. I even asked Phillip "you going to lose a $60k deal over $200??) he said yes. Then they called me back 5 days later and said they could do the deal. It was to late, I had already bought a Ram 2500 from another dealership that did EVERYTHING over the phone and internet. Drove down pick it up, no hassle and no waste of time. Over $200???? Guess they don't need my money.
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September 2023 by Ellen Fritz
My husband and i were very pleased with our experience at Ginn. They gave us a fabulous deal for our vehicle we were trading in. Everyone was very friendly and very professional. Charlie, the salesman was very knowledgeable. He was very helpful taking me through the whole process. I was very impressed with how they worked everything out so I could understand all they were doing to get me the best deal. I would highly recommend this dealership.
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September 2023 by Natelege D.
First time Chevy owner here. Just wanted to share how happy I was with my overall experience at Ginn Chevrolet in Covington, GA today. My salesman, Deon Gibbs, came highly recommended, and he did not disappoint! He's friendly, professional, and listens to his customer's needs.The overall process was smooth and painless, and they've got a customer for life!If you want a Chevy, head on over to Ginn and ask for Deon! ?
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September 2023 by Keri Robinson
Went for service but was told they don’t work on vehicles older than 10 years old. I have a 2011 2500 Silverado that hadn’t needed work and because Chevy built a reliable vehicle I’m penalized because after 12 years it had a problem that I’d like a certified GM tech work on. Seems like a piss-poor business model which says we won’t be there after the sale.
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July 2023 by Shawn W.
In April of this year, I bought a 2017 Dually Truck from this dealer. 3 Months later I decided to sell my truck for family reasons.I tried to sell my truck 3 different times and each time other dealers told me something is wrong with the title.the last dealer printed out the carfax report and it said (BRANDED TITLE - BUYBACKLEMON)I went back to Ginn and explained that the truck is showing up with a branded title and it wasn't on the original carfax report when I bought the truck.The sale manager didn't show any kind of compassion or address why the truck now has a branded title. Basically told me it's my problem now. I will never recommend anyone to this dealership
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July 2023 by Jana Harper
The guys working there were very professional, efficient and courteous. All procedures explained as I am a woman with little mechanical knowledge. Did not try to upsale and that to me is a HUGE plus! They accepted Chevrolet email coupon without any questions or reservations. In and out in less than 20 minutes. I wasn't keeping time so it may have been less. Great experience!
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July 2023 by Elizabeth Wasilewski
These guys did everything exceptionally well!! I initially worked with Michael and Charlie. They found a vehicle and financing that I could afford. Then, after all paperwork had been signed and finalized, Tim called me the next day to say he found in error in my favor that actually lowered my payments, all I had to do was walk in and sign the new paperwork. Never seen a dealership do that! Then, I got home (I'm from out of state) to find a pretty tumbler and handwritten thank you note. And I've received follow up calls to see if i have any questions or concerns. I hate my local dealership for shady practices, but this dealership is head and shoulders above them all! I highly recommend!!
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July 2023 by A McIntosh
I had a wonderful experience at this dealership. My back latch broke on a Friday morning and I was supposed to go out of town the next day. Even though the dealership didn’t have the part on hand they were able to locate it and get it there within a few hours. Even though they were very busy they fit me in and by lunch it was fixed good as new. I can not say enough about the responsiveness and quality service they provided. Specifically Ashley & Fran they went above and beyond I’m just so appreciative to them both!
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July 2023 by WhaHappenz Nex
Loved that they separated oil changes from other services at this dealership. 15 minutes and I was out the door! At other dealerships I’ve waited behind other more serious vehicle issues just because they were working in order—hours just to get an oil change is crazy. Here I didn’t even have to get out of the car. It was like an express oil at the dealer! I loved it!! Won’t be going anywhere else from now on.
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July 2023 by Ashley McIntosh
I had a wonderful experience at this dealership. My back latch broke on a Friday morning and I was supposed to go out of town the next day. Even though the dealership didn’t have the part on hand they were able to locate it and get it there within a few hours. Even though they were very busy they fit me in and by lunch it was fixed good as new. I can not say enough about the responsiveness and quality service they provided. Specifically Ashley & Fran they went above and beyond I’m just so appreciative to them both!
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July 2023 by Grace Thomas
Was pleased with the service repair.Originally was told that I would have to leave car for about 2 days.But repair was made and I got it back same day. Haven't had any problems so far. The service department employees are very helpful and friendly. They explain what repair services are needed and costs.
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July 2023 by Marilyn Allen
Oil change fast, friendly. Gave me my military discount and I drive off shortly after. Didn’t have to wait in building all day just for an oil change. My new oil changing spot!!! I have brand new truck and took it to dealer for oil change. 4 hours wait and I had an appt. Never again
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June 2023 by David June
Service techs were friendly and professional. There was a minor delay initially due to the fact that it was my first visit, for my first of two oil changes on my CPO Silverdao purchased at Andean Chevrolet and the young man on the desk was a little unsure. He pushed through with a great attitude and with help from another excellent employee got it straightened out in only a few minutes and my truck was serviced. I would have no hesitation recommending Ginn to friends and family.
