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August 2024 by Joseph Prather
My mother told me if I don't have anything good to say ,don't say anything . I will just leave it at that. I wouldnt recommend them to anyone. My car ended up on a tow truck 30 minutes after picked my car up.
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July 2024 by Pickupman227
The general manager was very helpful. He took my vehicle the same day of the accident.
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June 2024 by Daily TIE HILL
Classic Collision repaired my vehicle as per USAA requests. My accident had a double tap to where it incurred major damage to the front passenger tire well, and while exiting the highway the lady breaked, and I tapped her again causing damage to the front center of the bumper. Since the police report didn't include the second tap, Classic only was required to repair the major damage, leaving the center bumper damage. Classic did an amazing job with the major repaires. Whoever they had to clean my car didn't clean the front windshield, and under the floor mats, but I was happy with the entire work they provided.
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June 2024 by Kayla Blakley
They were honest and very helpful
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April 2024 by sissy skipper
We had a bad experience with my husband’s car. Fender bender was in December. Was told to bring in January. First told my husband about 10 days . Then gave a date late in January. Then given about 3 different dates in February. Once blamed it on waiting on welder. Was told one day it was in the paint bin but when we rode it was clearly sitting in the same spot in their parking lot with the front off. Finally got car back middle of March. Looks and seems good but something is now messed up with the Bluetooth. Don’t recommend them. And this is my first time ever giving a negative review online on a business.
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April 2024 by Mike O
I was told my truck would be done in 2 weeks, as of today, it has been 4 months and still no truck. After a month I called to inquire about my vehicle as I had to pay for rental out of my pocket at this point. I was told my back glass was on back order and that was all they were waiting on. Fast forward a couple weeks after that, I was informed that the painter quit and that my vehicle wasn't even painted. My issue with that is, they did not take every measure possible to ensure my truck was done in a timely manner. They very well could have had my vehicle towed to another classic to be painted. I was told the day before yesterday that my vehicle was in clean up at 2pm which should have been ready to go same day. Clean up takes about 30-45 minutes. QC takes about 5 minutes. Here we are two days later 3/8 and my truck will supposedly be ready today. I haven't been offered rental reimbursement, discounted repairs, or even a waived deductible. I DO NOT recommend this body shop as they are dishonest and unaccommodating.
Edit- thank you for the reply as your aim for quality was missed by a long shot like Shaq shooting a free throw. Fish eyes and trash all in the paint on my truck. I posted the picture for you to see. As Santa said seeing is believing or was that Justin Bieber.
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March 2024 by Randy norrington
Went by Classic Collision 8415 Hazlebrand Rd. NE to get a quote for a repair on 2/29/2024 and was informed that they only accept insurance repairs not self-pay.
So, if you want to pay out of pocket for a minor body issue (door Moulding partially off) rather than file an insurance claim, do not waste your time.
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March 2024 by Randolph Norrington
Went to the business this morning and requested an estimate for body work. I was asked if insurance would cover the repair? I stated that I have insurance, but would pay out of pocket (door moulding coming off). I was advised that they only take insurance repairs. I find it incredulous that anyone would turn down cash money.
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March 2024 by Michael Surles
I will give a full review after all business is finished.
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September 2023 by Min Foreversofar
I break it and they fix it! Wonderful service and exceptional collision repair.
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September 2023 by Anthony Herring
very friendly staff did a great job on the family Explorer
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September 2023 by Valarie Wilson
Got my glass place replace there it was great
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August 2023 by elizabeth woods
They did an awesome job with my car and they also matched my paint color to perfection.
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February 2023 by ann wildmon
Classic Collision did an incredible repair of my Sienna!! Thank you!!!Service: Body & Trim
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January 2023 by Susie Kawa
Our service was great from start to finish. Holly did an excellent job staying in touch and keeping us updated on the progress of the work. The repairs were done quickly and the car looks great. Thank you to the Shop Team for doing a great job. And thank you to Kristy at the front desk for answering our questions. Would recommend Classic Collision anytime. No reason to go anywhere else.
