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April 2022 by JoAnn Eason Brown
We had the system over 2 years now he never returns phone calls. Sad we are waiting on work. Maybe they are overwhelmed with the business
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September 2021 by Lavonda Dalton
I used this company to mount 4 televisions and an alarm install. This was a pricey job and was charged about 1,500. The owner Trey seemed nice enough as we only spoke by phone. His workers came out and did the install and they did do a good job. However, the problem is after Trey gets your money he will not follow up with any issues. I tried to get another camera installed, he ignored that request. I have called, texted and sent a support ticket regarding my alarm not working. He told me he was driving and would call me right back. It’s 2 weeks later and I still waiting. I have not had my alarm system for 2 weeks and nothing from him. I have Xfinity installing a new system as I type this. I wish I would have saved myself some money and just used Xfinity in the beginning.
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April 2021 by C.Miller
I have had Allstar alarm and sound for 10 years since my home I was built and they have been on point with all aspects of my system since day one if I’m alerted it’s only seconds before I get a call about it service is great with not one complaint
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November 2020 by Anita J.
Arrived on time for set appointment. The technicians were knowledgeable, as well as kind and courteous. They got my security cameras installed and gave great instructions for how to use the remote monitoring service provided. The quality of the camera recordings great! Great product. Great service.
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May 2020 by Mara Davis
Had a low battery sensor. Got a phone call earlier in the week. Completely forgot until Friday night when I come home to a steady beeping sound. Called after hours and very surprised that I got a human. Trey was great. Walked me through the process with kindness and patience. Six years of GREAT service. Highly recommended!!
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May 2020 by jose colon
AllStar Alarm & Sound did a phenomenal job on the installation of my security cameras around my home. No blind spots like I asked and hung up a TV for constant monitoring. Friendly top notch service. They stayed until the job was finished. I would recommend them to anyone!
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March 2019 by Merlon Harper
I think that Allstar Alarms should fix the problems customers have paid for and improve customer service.
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March 2019 by Merlon H.
We contracted with AllStar Alarms & Sound during the summer of 2018. Currently, after thousands of dollars, our intercom and doorbell systems are not working. This includes equipment we have paid for. It took constant phone calls and texts to get them back to fix the ongoing problem. Each time, it cost more money. We are done, decided to quit while we were ahead despite no-working equipment. I don't recommend this company.
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September 2018 by Frances Berger
This is a great company, and the prices are good! the monitoring service is very quick to respond. Everyone we have dealt with here has been super nice and professional. When we moved, we made sure our new home was secured with AllStar. Thanks for the great service Trey!!
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September 2018 by rodger B.
Horrible customer service. Told me they were too busy to take on my account. Advise to you, shop around. Home security is a cut throat business.
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May 2018 by Doug Root
Great work and trustworthy guys!
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February 2018 by Marsha Maddox Torok Schmalhorst
Have had AllStar for the last 18 months and I've been very happy and satisfied with AllStar.
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February 2018 by Andrea Z Petrus
Excellent service. Always very responsive and happy to help. Alarm/call center has been quick and responsive too. We've been loyal customers for almost 9 years now.
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February 2018 by Vickie Deal
Great company and people. I would highly recommend them to everyone.
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February 2018 by Bill Dolan
Great people to deal with.
