-
February 2024 by Hayward Murray Jr
Excellent seevice
-
February 2024 by Michelle Coates, JD
Love them!!! They are like family! Professional, courteous and knowledgeable. A true class act. ?
-
January 2024 by K Barr
This is an awful UPS location. People unfriendly, very over priced at .25 a copy even on more than 100 copies. Today’s associates couldn’t even print a single page of my expense report. Email address is different from all other UPS Stores. Leaving here driving to Eagles Landing UPS Store Location which is awesome compared to most others. Sad UPS doesn’t care how its stores are run!!!
-
December 2023 by Mimi
This is my go-to store for shipping & business services! The staff is always fast & friendly.
-
October 2023 by Brittney
I have never had an issue with this location until just now. I return my Amazon packages here all the time. It’s normally quick and easy. I went today and granted, it was just 8 minutes before they were supposed to close, but still BEFORE closing time. I went up to the door and pulled on it and it was locked. The bald guy with the glasses seen me and turned his back, shaking his head as if he was saying, “oh hell no. I’m not opening the door.” It was completely rude and not how you run a business. I am headed out of town for the next 6 days and needed to just quickly return an Amazon package. I get off after 5:00 pm and have to get 3 kids before getting back to this side of town. Now I have to find another location. It’s just unfortunate. Please do better or change your store hours!
-
October 2023 by Rose English
I had a very pleasant experience today at this location. I had many documents that needed to be notorized. Mr. Gregory took care of everything for me and we had a nice conversation while he worked. I highly recommend this place and will definitely be back!
-
July 2023 by Ashley Marie
I am writing this sitting outside the location. I get to this location at about 2:48pm. Their open sign as well as the hours stated open because they aren’t supposed to close until 3pm on Sundays. I get to the door and it is locked. I point to both signs showing open. The owner opened the door and told me “I’m the owner and shuts down the business whenever he feels like it” Very rude imo.Two stars because he did at least take my Amazon return. I’m glad I wasn’t a paying customer. Won’t be back here regardless.
-
June 2023 by Charon Fells
They expedite your purchase, great customer service and the lines are never out the door, like the other location on Hwy 138 in Conyers.
-
June 2023 by Kash M
Usually I have no problem at this location. Unfortunately yesterday I went in to get my affidavit notarized for Dekalb County and was refused. It was a dual affidavit with one spot for the notary to sign. Either he wasn't trained or he could not comprehend what was happening. Either way this morning I went to my bank and had my form notarized with no problem and for FREE. Needless to say I most likely won't be back at this location.
-
May 2023 by CC Colbert
I drop off returns here often and usually don't have an issue unless interacting with the older male employee. I was waiting in line behind a customer he was assisting and he motioned for me to go to the other associate. Shortly afterwards, he finishes with the customer he's working with while I'm still waiting and instead of him helping me next, he chooses to help the customer who came in behind me and only offered assistance after he was done with that customer. I called store management and complained about this employee before and I see nothing was done about this. I will have to look for another UPS location for my returns.
-
May 2023 by TONISHA WATKINS
I absolutely love this locationThe staff is amazingHowever, I gave 4 stars because they’re hours say until 6:30. However, when I went they’d closed early.
-
May 2023 by Emerald H.
I was returning an Amazon package but did not have the correct information for all my packages. The agent who was a black lady was very rude and never made eye contact. I returned the packages I could, but the level of customer service was horrible. The next Saturday I went back to return the package with the proper labels. The service was no better and the person appeared to be the owner. I explained how displeased I was the last time I was in this location. She never made contact regarding my shipping and when I complained about customer service she look at the man next to her, who I guess was her husband but never spoke English.I will go to the moon to use a UPS Store before I ever go back to this location. This was convenient since I had other things to do in the area!
-
April 2023 by Stephen
Great UPS Store location!!! We have never had any issues patronizing this location. As a business owner, which ships multiple times during any given week, we find the owners Mr Greg and his wife Sandy to be wonderful, top notch people. The staff; Jason, Joshua, Alyssa and Laura are very pleasant, helpful and professional. Always a positive experience for the past 15 years. AAA++++
-
March 2023 by Amber Mccullough
Worst customer service. I was in the area and waited a while for my printed documents. Employees were in the back doing whatever.
-
January 2023 by Brandy Jackson
I always enjoy visiting this store and the owners are amazingly professional & polite. I return something to Amazon weekly here! They are also locals and black owned and operated as well.
