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November 2023 by Trav Blanks
Always have what I need to do a job, good customer service and good rental rates.
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October 2023 by Emmett J.
This review is about Home Depot Conyers Georgia:Be careful about buying something from Home Depot and relying on them (or whomever they choose) to install it. I have always thought that it is better to not have Home Depot install anything that you buy from them because you could probably always find someone to do a better job on that installation and certainly for less money. However, I bought a storm door from them for one of my rental units and I decided to try them out for the installation of it. They installed it in record breaking time (probably 30 minutes or so). The installation was good except that they made some black marks on the inner door which was white and had relatively recently been painted. I went to Home Depot and showed them pictures of the damaged inner door and spoke with Denise Lesett (a manager) and showed her the pictures and she said that someone would be contacting me soon. That was in August . No one has contacted me yet and I am writing this review in 0ctober. Please be very careful about letting Home Depot do any installation for you.
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May 2023 by Destry S.
We were standing for almost an hour waiting to have our keys correctly made after the self-key maker kiosk got them wrong. No employee came to us after being called at-least 4 times, and even after that NONE of the employees even tried to assist making our keys. wasted time and money, horrible customer service
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August 2022 by Hoff A.
Horrible customer service and very unorganized , Don't return calls when you have questions or concerns about complaints . I had a door install ... I would not recommend at all , the wood between one of my doors cut ... Second door will not even lock ... Defeats the purpose ... Called several times no return call from Install department . I left a message I wanted to speak to them not the installer. After a week the installer called the person I said I did not want to speak with , left a message .
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March 2022 by Stephanie M.
I purchased a 0 turn lawn mower and was scheduled to have it delivered 2 days later. You have to pay extra for a delivery time frame. I opted to not pay because it was my off day and I was going to be home anyway. At approximately 4:30 pm on delivery day, I decided to call to confirm the delivery. I was told it would not be there as planned, it would be there the next day between 6am and 8pm. That meant I would have to cancel all of my appointments at work and stay home again. I decided to cancel my order and I'm taking my business to Lowes. The store associate Mike was very courteous with me on the phone and took his time to try to make the situation suitable. I know that most places are short staffed, but it only takes a second to make a phone call. I will not spend my money where it is not appreciated.
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November 2021 by Brianna W.
Normally the service at Home Depot is decent but from a recent trip I can say that the customer server is great, maybe even to great. My family and I were getting a Christmas tree and we had said before that we didn't need a net just a trim since we had parked close to the store. Instead of skipping the net and just trimming it the worker there insisted that we needed a net and that it would help a lot. When we reassured him that it wasn't necessary we were ignored and he continued to add a net on the tree. After checking out I was getting ready to pick up the tree and put it in my truck. Another worker came up to me and asked if I needed any help. I declined the offer as it was a short walk to the truck and I could manage. He didn't take no as an answer and continued to walk with me to the truck. He wasn't holding anything just walking by my side.. then when I put the tree in the truck he continued to stay by and watch. Finally he walked back to the store. The tree was great and the customer service was good too. A little pushy to my liking but overall it was nice. Out of 10 stars I'd say it was a 8.5.
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September 2021 by Chris G.
I am totally dissatisfied with the online purchasing. You can't stop an order 1 hr after placing because they said on the website delivered by Friday but get an email for 10 days later. 14 hrs later I receive email my order has shipped. Yet they couldn't cancel the order 14 hrs earlier. Will never use the online system with home depot. If not in the store, go to lowes
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August 2021 by Shawnte T.
Dalton in the paint center has the patience of a saint! Thank You so much for your help and patience I had an issue with my paint choice and needed it to be changed he was so patient.
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July 2021 by Jennifer Adams Stephens
DO NOT SHOP HERE! My girls were harassed at this Home Depot today and were extremely scared and 6 employees watch this happen and did absolutely NOTHING! When they asked for help they were ignored.
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July 2021 by Sarah Lottie Rabe
Poor customer service takes 30 plus minutes to get a manager and they lose your products.
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May 2021 by Kaitlyn Slugg
We were supposed to have appliances delivered yesterday. No show, no call. We paid a considerable amount for these appliances and placed our order more than a month ago. The third party provider told us the truck just decided to stop for the night and maybe they can deliver June 7th. This is unacceptable service.
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May 2021 by Kim K.
My second home. For the most part I am able to find everything that I need for the renovation and remodeling of my hone. Not sure if prices are comparable or compatible with other retail stores. The staff is generally very helpful once you locate someone for assistance.
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May 2021 by J. N. M.
More than half the store are NOT wearing masks! Those that are , are not wearing them correctly.
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March 2021 by Cassandra G.
This store is the absolute worst!! The inconsistency between the sales associates is ridiculous!! No one knows what's going on from one department to the other, no one can give you the same information about anything there! Stay away from this Home Depot unless you like being told whatever it is that they think u want to hear and running around like a chicken with it's head cut off!!
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December 2020 by Kristin M.
Worst service of any Home Depot in the area. Everyone is on their phones or talking to other employees acting like you are bothering them if you ask for some help finding things. I drive 20 minutes out of my way to go to a different Home Depot just so I don't have to deal with the staff here.