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December 2023 by Charlene Clark
Violet Terzian was the most rudest, childish, ignorant & unprofessional manager that I’ve ever seen. There’s going to be some DOL & EEO investigations if this unstable woman isn’t quickly trained. The other employees were very competent, friendly & professional! They deserve better! Meanwhile, good luck retaining both employees & customers. I’ve closed all of my accounts. Ughh
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September 2023 by Ben Dempsey
Worked with Amanda Tackett and she did phenomenally with helping me find my grandfathers account after he passed away so we can settle his estate. Thank you for your help!
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May 2023 by Jacqulyn Williams
I truly appreciate the personal, yet professional, attention that was given to me on behalf of my business. I went into the Main St. branch in Conyers to correct a transaction & found Kareema to be patient, caring, knowledgeable & determined to resolve my situation. She even went beyond the call of duty to call me days later to get an update on my case. She made what was a frustrating situation tolerable & ultimately pleasant. Thanks to the team leader & the entire staff at Truist Bank, Main St., Conyers, GA.
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May 2023 by Liam Smith
Truist as a bank is thoroughly unhelpful. Multiple calls to customer service and an in person visit to the branch and no one was able to resolve my issue (an erroneous charge on Truist’s part).
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February 2023 by Diana Young
I tried to contact the bank manager, and Kept getting her voicemail.Pro Tip: if you're not going to be there, FORWARD YOUR CALLS!
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January 2023 by Robert Schwab
I'm changing banks. Ridiculous.
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October 2022 by Boss Davis
The staff name Shameca was rude and prejudice and manager did nothing about it.
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September 2022 by Anthony Cicero
Very helpful with all my banking needs
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July 2022 by Michael Mamo
Bad customer services
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April 2022 by carmen moon
I’m closing my account as soon as possible
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March 2022 by JJ Brown
Has to be the slowest branch in the country. This is ridiculous
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July 2020 by Tamisha Wallace
DO NOT BANK WITH SUNTRUST ! THEY CLOSED MY ACCOUNT UNEXPECTEDLY AFTER I DEPOSITED MY SETTLEMENT CHECK ! NO ONE CAN TELL ME WHY AND THEY WILL NOT RELEASE MY MONEY TO ME AT ALL !!! THEY DISCRIMINATE AGAINST AFRICAN AMERICANS, I GUESS BECAUSE OF THE AMOUNT MY CHECK WAS AND THE ZIP CODE I'M IN MY FUNDS ARE BEING INVESTIGATED BY THE FRAUD DEPARTMENT ! I CANNOT PAY MY BILLS OR FEED MY KIDS, THE REPS WON'T TELL ME ANYTHING AND THE SUPERVISORS WONT TELL ME ANYTHING ! DO NOT BANK WITH SUNTRUST !!! I DEPOSITED THE CHECK AND THEY RELEASED ! NOW ALL OF A SUDDEN 1 WEEK LATER IM BEING INVESTIGATED BY FRAUD! THE CHECK IS LEGITIMATE BUT THEY DO NOT CARE, RACIAL DISCRIMINATION ! I BROKE NI RULES, THERE WAS NO NEGATIVE BALANCE AND I DID NOT MISUSE MY ACCOUNT THAT WAS ONLY OPEN FOR 1 WEEK !
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May 2016 by King Keebla
Nice bank with friendly staff; just wish they had a better parking & traffic accessibility.
