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October 2023 by Jewel Scott
When I say Lowes could not get my color right, but Wendy Lucero at Sherwin Williams of Conyers did!! I finally went in & what she did not know she was honest & up front and called her MGR!! What she DID know she educated me on color differences from a “sample” to a “gallon” also how photo on your phone (iPhone ) will not display what your eyes see!!….anddddd she got it right!! ??I so love her! She is professional, approachable, friendly & knows the products! Always has a smile!!!!Ask for Wendy & tell her I sent you!
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September 2023 by Erich Gunthel
Great job and friendly people that work here
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July 2023 by Loni Carter
I called and spoke to an associate, he was very polite and super helpful. I explained what I needed and he said he would have it ready for me within 5-10 minutes and he fulfilled that promise. I highly recommend this location!
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September 2022 by Rhyder Cason
So I bought a paint sprayer and tip at the sherwin williams in Douglasville. I was like it's more expensive but it's a national brand so if I have issues I will be fine. Well the sprayer had a tip so I didn't need the one I had. I went to the sherwin williams in Conyers where I live, to return the never used tip, and was told I had to return tools and parts to the store I bought them from. So I wouldn't recommend buying tools or parts because if your somewhere and need something they don't back them up. Go to lowes, you can return or replace broken stuff at any lowes, no run around
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September 2022 by ken smith
Great place to purchase exactly what you are looking for. Everyone is very helpful and friendly. They take the time to not only help, but make sure you are satisfied with your purchase.
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July 2022 by Bernardo U Garcia
I came in to this Sherwin-Willams and experienced terrible customer service. I was having issues with an employee who I noticed started acting more rude and disrespectful when she started working with me. While she was "helping" me, I felt as if I was more of a bother than anything. Near the end of our transaction, she asked a coworker to help carry my items outside, but she addressed me in a rude way by saying, "this man." In a rude tone. Her name was kaela and I overall felt disrespected. I felt that she was rude towards me simply because I was hispanic. I hope that this was her just having a bad day and nothing more, I understand that we all have bad days. This is how she made me feel and it is the only reason I made this review.
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March 2022 by Ajmal Rahmani
AVOID GOING TO THIS PLACE. All the employees at this location are rude and unprofessional. Today, 6 customers waiting in line there were 4 employees cracking jokes and laughing loudly with each other and none would come to help the customers. After waiting in line for 20 minutes I asked once to help the customers in line and waited another 15 minutes none of the 4 walked to the register to help, that moment I lost my patience and got loud and they still would not care and talk back and told me to wait while they were still cracking jokes. All 4 of the employees working there today should be FIRED immediately. They do not represent what Sherwin William is about. As a business owner this was my worse experience at Sherwin William.
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February 2022 by McCrary King Home Team
I advise that you do not shop this store, you will get better service at Home Depot or anywhere for that matter. They are supposed to be the paint experts and I asked for a paint that had no sheen. The sales rep DeDarius sold me a 5-gallon paint of satin, I saw him scribble satin on a piece of paper and asked why did he write satin and I wanted flat, without shine. I go back to the store to express my disappointment with the 4 feet tall manager Mike and instead of him listening to my concern, he hides in the back office to allow me to deal with the already incompetent sales rep. The sales manager needs training on how to handle escalated concerns.This was my second time in this store and I should have followed my mind not to do business with this location as the first interaction was pleasant at all, they don't greet you, you stand there forever waiting on someone to acknowledge you are in the store...just overall poor customer service, save your money and your time!
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February 2022 by J Martinez
Went into this Sherwin Williams this morning and the associate Lyndsay was very snooty. I told her I needed enough paint to cover the exterior of a 1200 sqft house. She did not tell me how much gallons I would need , just walked away and began mixing. Middway I noticed she was mixing 1 gallon individual paint. I asked her for the 5 gallon container she said they don't have. This is something she should have communicated prior to especially since I told here we will be painting the exterior of a home. On top of the that, her attitude was distasteful. I will never purchase paint from this location!
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February 2022 by C W
The staff is knowledgeable & extremely helpful. I’m beyond pleased.
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January 2022 by Elliott Manning
Very helpful in assisting me all employees.I felt valued by the employees
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November 2021 by Earle Holder
Amazing customer service. The staff is extremely knowledgeable. I will definitely return.
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September 2021 by J LL
Lyndsay is worst . She needs to get fired for racial profiling. I always charge to my account but this time she had to call my boss to verify. That has never happened to me out of all the years I have been a customer. We are not using Sherwin Williams anymore. The Home Depot is better.
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August 2021 by Crystal Hopper
I am in a rush right now or I WOULD GUSH OVER MICHAEL DUREN A LOT MORE, FR CONYERS, GA, STORE 702176, AND SAY HE IS THE SUPER MOST ABOVE AND BEYOND HELPFUL KIND PERSON THAT I'VE HAD THE PLEASURE OF MEETING IN A LONG LONG TIME!!!
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July 2021 by DIVA S
MIKE AND ZEE THE BEST CUSTOMER SERVICE!! PROFESSIONAL AND CLEAN ENVIRONMENT!
