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March 2023 by Tory Hoover
The 1 star is given based on my latest experience, last week. Was very disappointed in my visit and interaction with Arielle who stated she was the manager. I was purchasing two lightners during the 50% bogo sale. Running at the same time, was an in store was a separate sale on Redken lightner (20%) she asked witch one I wanted to use. I told her the bogo. However when she rang it up, she said do you want to get another lightner. I replied no. She told me the price and I said that couldn't be right. She explained the the computer wouldn't "do it". I referred to the weekly ad that clearly stated it was available on ALL lightners. She said she could only do "what the computer told her..." after a few minutes of back and forth, she said, "you know what, I can change it for you this time, but the computer tells us what to do..." ?♀️... I asked for a manager and that's when she said she was. Her sarcastic, condescending attitude were unacceptable. It has left a sense of distrust with the company for me. Feeling that I will be coaxed into purchasing more in order to take advantage of advertised "deals"...not happy...⭐
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October 2020 by Lauren Purvis
I love this place!!! I go here every 2 weeks and ALWAYS get the best service from Michelle! Always very clean and everything is exactly where it needs to be. Easy to get in and out!
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February 2020 by Urbannailsboutique
They were so helpful, I went to price a new set of clippers and trimmers. I love this place.
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April 2019 by Ametha Randall
Great service
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March 2019 by Connie Usher
My daughter is a Cosmologist and we ❤ this place!!!!!
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November 2018 by Michael Hrinko
People who work there are very friendly and helpful.
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April 2018 by Dominique Norman
Customer service is awesome! I love the staff. The best place for professional products.
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January 2017 by Tee Rouse
Great customer service from all staff and I like the courtesy calls when certain products are on sale.
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August 2015 by Allison Newman
I was really surprised by last review. I've been shopping there for years. Always happy and they go out of the way to help. Travis, Stacy, and Kelly are awesome! The store is for licensed professionals only. Maybe that was part of the issue.
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August 2015 by Monica Iglesias
Horrible customer service. Went in to buy supplies for my salon and the girl t- Kelly here was rude as could be. Over chaged me and didn't know how to use the register. She seemed drunk. Wasted an hour there while she called someone to help her use the register. I would definitely never use the place again
