-
February 2024 by J24
In the two years that I've been bringing my beloved pet here, I've never had a negative experience until today. Upon entering to purchase heartworm prevention for my puppy, I was met with the most rude and unprofessional receptionist. While it's possible this individual was having a difficult morning, maintaining excellent customer service should remain paramount. When I inquired about the wait time for the prescription, Cindy, the receptionist, responded curtly, indicating she had printed the prescription and that the staff in the back would fill it. After waiting a few more minutes, I asked again, only to hear one of the ladies from the back inform the receptionist that they had already filled it and placed it in the basket behind the receptionist. The receptionist then processed my payment, placing the box and receipt on the opposite side of the counter from where I was standing, without saying a word. When I asked if that was everything, she simply shook her head. It's regrettable that the initial impression of Rockdale Animal Hospital, its exceptional veterinarian, and wonderful staff is marred by the behavior of an unprofessional receptionist.
-
February 2024 by Stephanie Morrow
Our dog got hurt and needed stitches. We couldn't get in to our regular vet so called around. I am so glad we found RAH. From the front desk to the doctor, they were all so nice. I love that the doctor took his time and explained everything. Very professional and did great getting my furbaby fixed up.
-
February 2024 by Nana
He’s doing much better. Thank you very much for all your help. Almost back to normal.
-
January 2024 by Kelly Fadeley
Dr. Cline is the best, most caring vet around. He truly cares and willing to listen and help you make the best decisions for your babies.
-
January 2024 by Robin Qualman
I appreciate the loving care the doctors and staff provide their patients and the patients’ people. They are a step above the ordinary.
-
December 2023 by eebrannen
Excellent service as usual.Thanks
-
December 2023 by Presley Chewning
We’re not even sure on where to begin, on how much we adore this office. Every staff member is absolutely phenomenal and has done everything they can for our fur babies. Dr. White, Dr. Craine, Dr. Woodson, Dannie, Samantha, and Amber were so generous to us and cared for our boy so well. Incredible office, incredible staff, and absolutely incredible care.
-
December 2023 by Henry Belle
I have been going to this location since I bought my son a dog, and every time I go to the location, the interaction is always pleasant and friendly.
-
December 2023 by Elizabeth Smith
My family has been bringing our doggies here for years! Have never had any trouble and was always satisfied with their patient educations, detail and care. Dr. Crain and Dr. White are EXCELLENT veterinarians and I always refer my friends and others to them.
-
November 2023 by candice waldon
Definitely recommend Rockdale Animal Hospital. The staff treats your fur babies ,as if they were theirs. Definitely trust them with my babies and they will try to educate you to help better your pets health! Dr. Crain and Dr.Cline are both amazing doctors! Along with an amazing staff!
-
November 2023 by Mike Clarke
Great folks and great care for our fur babies
-
October 2023 by Michelle Conner
Dr. Cline is very professional and courteous. He took care of my sweet boy and took the time to personally call me and explain in detail the issues we were dealing with. I appreciate him doing this and the staff taking care of my sweet Moose!
-
October 2023 by Chikita Jones
I love their services and how good they have been to my babies
-
October 2023 by Nae Bae
Very disappointed in the care my pet received here. This office doesn't care about ensuring the health of pets, it cares about lining its pockets with profits. What a shame. Please stay away from Doctor Raymond Crain.
-
June 2023 by Diana Salmon
My dog was taken care of in a professional manner. I would highly recommend this facility for your pets.
