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March 2024 by B K.
Why is there no bread out in the bakery department in the morning. Last two weekends no bread out at 10:00am. This is one of the main reasons I shop at Publix. Not satisfied!
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February 2024 by Linda S.
I had an allergic reaction and my physician called in a prescription to the Publix Pharmacy. When I went to confirm that they had received the prescription, I emphasized the importance of receiving the medication immediately due to my severe symptoms. (The staff member was the same man who had filled a different prescription for me a couple of days prior. That day, I needed a steroid because my speech was impaired due to this same allergy reaction). He and I even discussed the situation. The pharmacy staffer informed me that he needed to mix the medication, but did not mention that payment was required in advance. When I returned to pick up the medication, I was told that I needed to pay before they could mix it. They never informed me, and my condition had gotten worse. Two more hours went by. Additionally, the prescription receipt did not list the medication's ingredients or name, and this information was also missing from the bottle label, where possible side effects and reactions are normally listed. I am dissatisfied with the process and will not be returning to this pharmacy. Beware.
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December 2023 by Melissa Gallant
Clinic calls in the prescriptions and I am physically there and hear what was said. 5 hrs later my husband goes in there and said they don’t have any prescriptions for me. I call the clinic and the clinic comes back on and said the pharmacist will check it when she has time. What? Still waiting for my prescriptions. Worst!!!!
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November 2023 by Al F.
Most of my experience with the Publix on Hwy20 in Conyers has been. Until today. I made an Attempt Instacart order using the Instacart app. I watched as my items we shopped and put together for pickup which I scheduled for 6:00 pm. The shopping was completed around 2 pm and shortly after I was notified my order was ready for pickup. I arrived at the store and no order after about 15 minutes I called the store customer service desk. They said it would be right out. Nothing. Called again. Nothing. Clearly they had given my order to someone else. I began a chat with Instacart who was very interested but apparently could do little to get my order. They offered refund which I eventually took. But, in the meantime, I got a Publix employee on the phone who rude, abrasive and obnoxious. She tried to tell me the just got the order, it was being filled and any problems were the fault of Instacart. She yelled at me, would not let me talk to explain my position. On top of obnoxiousness she lied to me. This person should be fired. I simply left without my order but with a full refund plus an extra credit. Publix management should be aware of this terrible behavior on the part of their employee. Unfortunately, I'm aware of some of the management at this store and this will likely be ignored. Too bad.
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October 2023 by Sharon Pharr
Prices full price are better than my co pays at CVS, they are knowledgeable, professional, and efficient, wish I could use them for all my prescriptions. CVS is awful, thank God for Publix.
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October 2023 by Google user
Prices full price are better than my co pays at CVS, they are knowledgeable, professional, and efficient, wish I could use them for all my prescriptions. CVS is awful, thank God for Publix.
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September 2023 by Michelle L.
Went in today to use my WIC card and grab a few essential items that I needed. It's already hard enough to locate the items that are WIC approved but to have to deal with a nasty, distasteful manager was beyond me. Kim was my cashier at the register that takes 10 items or less and she was trying to be as helpful as possible. We were trying to figure out an issue with my transaction when Lindsay, I believe that's who Kim called over to assist us, and she wasn't pleasant nor helpful! To the point she upset me, a 6 month pregnant woman, to the point I walked out on the entire purchase!!!! This is my favorite Publix especially being that it's 5mins away from my home but I'll rather go to Ingles at this point.
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July 2023 by Cornell R.
Publix is a popular grocery store chain with a deli section that offers made-to-order sandwiches and wraps. While the majority of the staff is friendly, I must mention that there have been instances where I've come in and decided to leave if I see certain employees working there. However, I want to acknowledge the outstanding service provided by Ms. Sandra. One specific concern is that there is an employee who, while making sandwiches, wipes off shavings from past sandwiches using the same gloves. This raises serious hygiene questions. Additionally, there are instances where some employees disregard customer requests for smaller portions and overly load ingredients. To address these issues, it is crucial for Publix to provide better training and supervision to all deli counter staff. Furthermore, if certain employees consistently struggle to meet the requirements, it may be beneficial to consider reassigning them to different departments where their strengths can be better utilized. This way, Publix can ensure a consistent and satisfactory experience for its customers.
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February 2023 by Erin McCord
Despite the difficult nature of insurance, medication shortages, and shipping problems that are always true, the staff at this pharmacy have eased the struggle. They do an exceptional job and I've had a pharmacist order medicine for me twice.They are always open and honest about possible issues, which I really appreciate. If a medicine might not come in, I need to have a backup plan, and everyone at this publix is so understanding of that.I really appreciate all the work they do to make the process easy for the customer.
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March 2022 by Angela B.
I had my 4 yr old with & was struggling to get her in the vehicle with her balloon & had a Publix employee name JUSTIN walk up & helped me put my things in the vehicle & I was very appreciated of his help as I am learning to do things after loosing my husband to Covid virus recently Thank you JUSTIN
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December 2021 by Angus MacLumsden
Good. Very nice people.
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November 2021 by Leveque Cooper
I Love Publix!
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October 2021 by Scott Myers
Excellent staff always get well taken care of. Especially when I'm going out of town. They make sure I have enough meds.
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February 2021 by Auset R.
I used to be a devoted shopper at Publix, I shop at the one on Milstead crossing in Conyers and the Salem road branch. The store is always bright, clean and no smell of rotted foods, the public brand also rivals any name brand. However the fruit section is a hot mess, rotting spoiled fruits, this is my 5th and last time buying fruits, the packaged watermelon, pine apples and other mixture of fruits is always rotten and smells bad upon opening. My daughter in NC also complains about this shopping at Publix. It's disgraceful for a company like Publix routinely sells rotten fruits, just a couple days ago I bought a really big avocado, placed it in the fridge and the next day cut it open, completely rotten, I keep forgetting to save my receipts and take that mess back. Instead I will just stop shopping their, it's way overpriced anyway. If they were not so busy supporting domestic terrorist to storm the capital in failed insurrection and attempted coup, they would have money to purchase fresh fruits for their supermarket #shade.
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February 2021 by James Williams
Good. Very nice people.