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April 2024 by Dominic Davis
One of the cleanest facilities that I have seen.
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April 2024 by Andrea C
Rental experience was seamless and very pleasant. Great customer service.
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April 2024 by Candice Brown
Thank Rosie for your service you were ?
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April 2024 by Constance Martin
I love me some Rosie. She's great and knowledgeable. ???? Latest update: Even though it's been over 2 years since I first rented my unit, today I have finally closed my account. I met Allister for the first time and he is very nice, professional and welcoming. Over these past 2 years, I haven't had any problem with security. So if anyone is looking for a safe place to store your items. I highly recommend this place.????? 5 stars. Thank you SecurCare. Keep up the good work.
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April 2024 by Darcey Woods
Alaster, was very patient and made sure information was understood. I would recommend
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April 2024 by Patricia Franklyn
The service given by the manager Allister was exceptional. His detail questions made me feel at ease being a previous renter. His personality is sure befitting that of a property manager. Look forward to working with him again.
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October 2023 by Glenda Scott
I just had to write this review. The property manager, Delores (Dee) at this location is a real sweetheart. She is always helpful when I call, and when I visit in person. Her personality and customer service are both A+ and I appreciate her so much. The new regional director (I forgot his name) is heaven sent too. The old staff, Greg Lovelace and Rosie were terrible and didn't give a d@#n! Glad y'all have hired some new people who genuinely care about the customers.
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September 2023 by Carla Colquitt
Since I been at securcare self storage. Every time I go there and needed any kind of assistance Dee has always given me outstanding customer service. No matter what kind of day she may be having she always have a big smile on her face and I know the customers can be a bit much at times. Dee is a hard worker, thoughtful and considerate of others. I just Love how she treats her customers.
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June 2023 by Jamila Turner
D. CHAVEZ was absolutely awesome! Customer service was so good. Great information and personalty. Friendly.
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May 2023 by Anita Lynette Clive
Happy Early Mother's Day Dee ❤️I'm sure you are a great mom by just knowing the way you care about helping your customers with any problems or questions. You really go above and beyond to do anything you can to make our lives less stressful! It is so appreciated in these days of customer service, so many places make sure that customers feel like a bother, a nuisance and made to feel like a waste of employees time. You make sure that people feel important and the professional level you present is amazing.I hope the company knows what your customers know... all of their team should follow by example. Pulling into your store people know they are taken care of, what a relief you give to us! No one can fake your caring quality and just want to say again you are very appreciated!
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April 2023 by R Woods
Have used the location on Old Covington Hwy for years. Dee is pleasant and always provide exceptional service. Definitely my go to when needing storage in this area.
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January 2023 by Natalee Robinson
I had a wonderful experience. Dee the property manager was awesome, she showed me the unit in the rain. I told her I would come back and she said I’m going to take if you today, you’re already here. Loved the space and price was good, went back to sign my lease and process was smooth
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November 2022 by Luna Luxe
I am currently in the process of moving and am in dire need of storage ASAP! I saw that this facility had great specials and the sizes of the unit. I applied online and low and behold Rosie gave me a personal call the next morning. She was so pleasant, Introduced herself and gave me the complete rundown. I was so surprised when she even gave me her lunch hours to make sure that I wouldn’t miss her upon arrival. Meeting her in person was even more pleasant and I am so pleased that I chose this location.
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September 2022 by Lakeishia Freeman
I went in to rent a storage and met Rosie, and this woman is here is amazing! She was actually on her way out to lunch but went back in and got me squared away. She’s straight forward and has a great personality. She knows her job and I would definitely recommend!
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August 2022 by Luna Pie
I am currently in the process of moving and am in dire need of storage ASAP! I saw that this facility had great specials and the sizes of the unit. I applied online and low and behold Rosie gave me a personal call the next morning. She was so pleasant, Introduced herself and gave me the complete rundown. I was so surprised when she even gave me her lunch hours to make sure that I wouldn’t miss her upon arrival. Meeting her in person was even more pleasant and I am so pleased that I chose this location.