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October 2024 by Robert williams
Place is not safe, my unit was broken into and things where stolen. I didn't even get a sorry. That's the reason I rented the storage unit, for security, I am hearing that there are break ins frequently, 7 other units where broken into on the Same time that mine was broken into. I have insurance but it won't cover all my things and the insurance company ask for a shopping list of things to get reimbursed. I asked for a discount because my unit is not safe, there is a hole by the new latch that makes it even easier for thrives to get in. For that reason I asked for a discount because I have to move to a new unit which will take a day which equals time and money. Very disappointed and will not recommend to no one, will be talking to local news so everyone knows that your storage units are not safe, your company is not interested in protecting the clients belongings, only charging every month. I have been renting for over 3 years and have paid close to $9000.00 for rental and no security.
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October 2024 by EarthAngel Aquarian
Staff was so nice and professional. The property itself is clean and well maintained.
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October 2024 by Amneiah Simone
This SecurCare Storage location was clean and accommodating. They helped me find the right size storage I needed for my belongings. 10/10 recommend
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July 2024 by Mystery Music Man
Clean location. Manager is very helpful
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July 2024 by Rainey Rainey
This place is awesome and the manager is very helpful.
The location is nice and clean.
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July 2024 by Alfred Hill
You know they say, "if it seems to good to be true it probably is". Thatz how efficient, effortless and expeditiously my experience was during the rental process yesterday when renting a unit at SecurCare. The young lady on the phone was very helpful and informative and most of all Very Patient with me. Customer Service is a Lost art so it was great to see it on yesterday. Thank you Secur Care (Old Covington Hwy, Conyers, Ga)...
Alfred Hill
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July 2024 by Ashley Peters
The manager Allister was knowledgeable and professional with friendly service. Clean unit ,priced better than most.highly recommended facility.
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July 2024 by Taysha Watson
The new property manager is a male whose name I wasn’t able to get. He has the worst attitude and is extremely unprofessional and demeaning. Will definitely be moving to a different location. They need to get back the previous property manager. Customer service is not the right fit for him or his personality. I definitely would like to be contacted by corporate. I told him he was extremely unprofessional and his response was “if that’s how you feel”. I was fine with the price increases because at least I received good customer service now to be charged an additional fee and met with disgusting customer service as well. Unacceptable.
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July 2024 by J.T. Miller
Allister was a pleasure to do business with! Great attitude and extremely helpful! Highly reccomend!
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July 2024 by Marcos & Madelyn Ramos
Great service very efficient
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June 2024 by YUB Flexin
This storage place is good but the communication sucks. LIKE… REAL BAD. If need help try calling and asking for a lady named JAY. She helped me and was able to answer all my questions.
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June 2024 by cindy gonzalez
Jay was so helpful. He even listened to me vent. Thanks ❤️❤️
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June 2024 by Anthony Wilson
Clean location, great prices, and great customer service from Jay. I'm moving my equipment from extraspace storage because of over inflated prices, broken gates (remote hasn't worked in over a year, manual open only), and poor customer service.
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June 2024 by Rich Rio
Really quick easy and affordable. I was helped by a guy named Jay and he was very thorough in his explanations. My made experience very easy.
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June 2024 by Bryan Lewis
Excellent service. Best ever. Nice and clean spaces.