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October 2023 by Lisa Cowan
I went in on this past Saturday to get shoulder length goddess braids with human hair as leave outs. Not only did the lady mix synthetic hair with human hair…. she super glued the end of each braid which made them curl up rather than staying straight! I’ve had longer length goddess braids before and they never used superglue. I never smelled it to even know she used it until I got in my car. My regular braided at another shop was out of the country and because they were so close to my house I thought I’d give them a try. NEVER AGAIN!!!!
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June 2023 by Amanda Burdine
I will go back to Veronica, and would recommend her to anyone. I was very well pleased with how she did my hair.
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November 2022 by Lorri A.
I am quite satisfied with my experience with Higher Level Hair Braiding. There are several reasons, I enjoyed my experience. They have early morning appointments. They work efficiently. They have the hair right there so no worries about if you brought enough hair or the right shade of hair because they have options all in house. That is a big deal for me.
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November 2022 by Liesa Fleming
Veronica is amazing. I love all my styles. She’s very professional
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September 2022 by Yorlando Casey
Hair braider was way to ruff pulled my braids way to tight even after asking her to stop claiming the style is the cause of the tightness. I've been all the way to Ghana and had my hair braided and my braids has never been this tight n uncomfortable. I give a reasonable curve for tightness and I'm not tender headed it's been a week my scalp is still hurting. Worse experience getting braids ever.
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June 2022 by L J
I should have known better. My edges suffered last time I came here because braids were way too tight. This time, quoted different prices for a simple braid down. Braider was super sweet but the owner keeps increasing prices on a whim. She forgets what she quotes but goes with highest once you are seated. Never again!Service: Braids
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June 2022 by Lovetolaugh H.
Let me tell y'all something, you are sleeping on this Salon. I have been here several times, and I have been nothing but pleased with the service and the outcome. I starting going here May 2021, and I refuse to go anywhere else. Veronica, the owner listens to what you want and makes recommendations. She will be honest with you and let you know if the style you want is good for your hair. Every time I have gone, if a braid was loose or too tight, she would fix it, of course, if it was in a reasonable time. I will continue to go to this salon as long as I wear braids. Appointments are recommended and a deposit is needed. I love everything about this salon. Clean and well organized. I will never trust anyone else with my hair braiding needs but Veronica at Higher Level Braiding.
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April 2022 by Sharon Malcom
Over priced.. I was told by the braider that it would be $110.00. When I gave the manager my card she charged $133.90. No tip since they stole from me. The braider didn't do any finishing like mousse or sheen spray like other braid shops. Also, $130.00( + a $3.90 fee to process my card) was too much for a crochet braid style. My sister gets her hair washed,treated, conditioned, braided down, and crocheted in Tallahassee for $85.00. They will never see me again.
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April 2022 by Shania Ansley
I want to start by saying that I like the end result of my hair and the time I spent getting it done was reasonable. However I should have not came back after I scheduled the appointment. I came in a week ago Friday to schedule my appointment and asked how much it would be for bra length in the style I wanted they $185 and that Veronica(owner) would need a deposit of $30. I was then put on the schedule by the owner Veronica and told that she would call me with a confirmation of my appointment. I said ok and left almost a week passes still no confirmation. I had to call myself the Thursday before my appointment day and ask if it was confirmed or not?!? First red flag. 2. When I made my appointment last Friday I asked if they would provide hair or I would have to get my own. For the color I wanted they said I would have to get my own. I said ok. They didn’t tell me what brand or inch to get so when I got there it was longer than I originally asked the price for and my stylist said it would now be $200. Mind you I have never had any stylist I have ever worked with neither provide the hair or tell me the brand and inch of hair to get. I tell the stylist I only have enough for the original $185 and asked what she would have me do. Go get different hair or pick a different style? She gave me a few suggestions and while I was trying to decide what to do she then proceeded to rush me in my decision and then said she would still do the style but make it less full in the back which apparently she said before, but I must have not understood her as her accent is very heavy. I said ok. 3. They don’t tell you that it will be a charge added if you cashapp($5.18) or your card which I thought was very inconvenient and unprofessional because had I known I would have brought cash. 4. When I was leaving they kept telling me that they gave me a discount and that next time I need to make sure I get the right hair and that this won’t happen next time.( essentially blaming me for not knowing what kind of hair to get). I told them ok and left. And as far the “discount” I paid $30 for the deposit and $160.18 after it was finished for the surcharge I did not know was going to be added on. So, I was only 10 dollars away from the price of the length I got so that’s some “discount” for your mistake.Shops like these give braid shops a bad rep and I will not be returning.Service: Box Braids
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March 2022 by Heather Hamilton
Very very pleasant experience! Nice and friendly atmosphere. Cozy and clean. Sisters work as a team and gets the job done. Braided my hair neat and nice. I loved the results!
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December 2021 by rosalyn washington
Not consistent on pricing. Paid for a service ( knotless braids) and received a mixture of knotless and box braids.
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November 2021 by Saffira Vernet
I was referred to this place by a friend and was excited to finally find hair braiding salon for for my 11 year old daughter and I. So, I did what most people do now a days and decided to read the reviews. I was immediately excited that the reviews were actually good ! So I search their website. Red flag #1- Prices are not on the website. So I called to asked for pricing about each hair style. The person I spoke to over the phone had an attitude and would not discuss pricing over the the phone because she says they do not have a set price . I find that to be a problematic because I could possibly be over charged for the same a style someone else the same length and size braids could've had. Although I have never used their services I am highly disappointed about the rude encounter I had over the phone and will not support this business. I will find somewhere else for my daughter and I to go.Great customer service and professionalism should start the first time you speak with a potential customer or client to the services provided.
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September 2021 by Kennedy Smith
I tried to give this braid shop a chance, but I left disappointed.1. They did not give me a discount for bringing my own hair, which is unheard of.2. They do not braid the box braids full. They only used 2 1/2 packs of hair compared to 4 1/2 that my last braider used. When I got home. I figured out why. The did these huge block parts in the back of my head that were sloppy. I can't even wear my box braids up in a bun because of how bad it looks. They made the front parts smaller and neater, which is what most people notice in the shop.4. She stopped braiding my hair to do another client's hair that didn't have a confirmed appointment. This is very unprofessional, especially since I paid a deposit.5. She didn't knot my braids at the end to prevent them from unraveling.6. She didn't dip the whole length of my braids she was finished. She only dipped the ends and my box braids were stiff. I had to go home and dip my braids myself!7. They charge more than other shops do for the the same length braids, plus you don't have as many braids. So, they are cheating you out of what you paid for.My conclusion is that this shop only cares about money rather their quality of work. I will NOT be returning. Consider yourself warned.
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September 2021 by K H
This braiding salon is truly ‘ higher level’ hair braiding. The service is phenomenal. The ladies are courteous, professional, COVID conscious and respectful of your time. The quality of service is great! I drive from out of town and it is well worth the trip. Ladies continue to be the best because you are!!!Service: Box Braids
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August 2021 by Logan Dylan
My hair looks amazing very professional staff fast service
