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March 2024 by Tamika Weaver
The employees there work extremely hard to take of care of all the customers needs. Plus I'm very needy. I ship something twice a week for my company.Top notch staff‼
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March 2024 by Renae Alexander
Excellent customer service . Wish all Fed Ex stores were on point like this one . All employees were so pleasant and helpful. They had my 5 orders almost ready for me as I arrived and did not have to have ready til Monday but I needed them today . Keep doing an amazing job ladies !! You are doing an outstanding job !!
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December 2023 by Rodrigo Diaz
Staff made no effort in engaging with us after waiting for over 15 minutes to simply drop off a package. Staff continued to chit chat instead of focusing on getting customers to go on their way. Ridiculous. Have some common courtesy with people’s time.
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August 2023 by Mimi
Maybe people don't normally buy headphones here but I bought a pair a while ago and tried to return them. I was told by an employee that they don't take personal items.Went online and actually talked to a customer service rep and was told the exact opposite. Came back to return them, manager tried to fight me on it. Pointed to a small policy sign hidden behind another sign.No one is reading that ma'am.What you considered a "personal item" wasn't listed. That was your opinion, not policy.I got my refund at least.If you're going to refuse headphones because you personally consider them a "personal item" make that known in the front of the store next to the headphones so people won't waste their time buying a cheap product.
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July 2023 by Tiffany J
It’s really inconvenient when you go to a business and their hours say one thing, but the doors are locked. Update the business hours if it is not going to reflect the accurate time of when you all open. Sometimes people need to print things out before they go to work, send something off that’s urgent, print out a resume for an interview.. but they can’t if the hours do not reflect truth and they drive to this location thinking it’s open.
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July 2023 by CB44
Say they open at 8a during the weekday but do not abide their hours posted on door or online. Came by and line of people walking around and frustrated!! Window light says "Open" but door locked and inside lights off. Not the 1st time this happen!!
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June 2023 by Thomas Watson
This Fed Ex is just wonderful. Good parking and the nicest employees. Very different from the UPS location down the street! Autumn, the very nice employee, always handles my needs with such professionalism. If I still was in business, would try to hire her. She will go far.
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May 2023 by Carmen Blanchard
FedEx has the shipping needs. Boxes, labels everything when you need to ship fast or just to ship at a reasonable price
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May 2023 by Patricia Wills
Calvin was the best helper..he got my project completed perfectly...the entire staff were very customer focused...loved my experience.
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May 2023 by Nicki
Their website and the door states closed at 7:00pm. I drove 30 minutes to get here, and the door was closed with the employees inside. One employee came to the door and informed me that they close at 6:50pm.They should update their hours if they are not going to close at the time they have listed.
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April 2023 by Travis W
The staff is extremely professional, I was in a rush before work! Jenna help me update my paper resume and email the doc to myself! Thx for your expertise!
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January 2023 by Steve S.
Needed passport photos. Walked in and was immediately acknowledged. Took a few minutes to get to me. The young lady was courteous while taking pictures. She finished the task and quickly called for me to check out.
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November 2022 by Raymond Buck
Went on 10/22 at 5 pm. Store closes at 6pm. I noticed 2 employees that were in the store but the door was locked. One of the employees pointed to a sign at the door saying be back in 45 minutes. Waited and they never opened the store. Just horrible. Honor your service hours and hire employees that are not closing the store early.
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September 2022 by Shawn Dowdell
FedEx used to be one of the best. Went to this location today and was told their "return" system was down??? Really no other option offered other than to "pay" ??? SMH. I drove 5 miles for nothing, CSR was rude and less than helpful ?
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August 2022 by Edgar Patricio Guzman
This fedex is a scam and have delivery driver that steal people's products. I've had several valuable thing not delivered and just MARKED as delivered. They need to investigate the drivers around the conyers area!
