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January 2024 by nyneishia yancey
I had a great experience with my customer service representative Tramaine Keys!! She had great patience with me…
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November 2023 by Michelle Olaniyan
Cynthia Humbles really meets up to the meaning of her name: Positive symbol of a covenant! I could not have had a better person to be as understanding and upbeat! She needs a raise whomever has the power to give it! She gets the work done but you feel like you are speaking to a friend or a family member!! I thank God for Cynthia Humbles!
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November 2023 by Tiffany Reid
Cynthia HumblesShe was magnificent I love her.❤️
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November 2023 by Tim Mckenzie
Bonnie was extremely helpful and patient with me. She is very professional and polite. Thank you!
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October 2023 by Tynisa Scott
Ms. Cynthia Humbles was excellent! She helped me with complete ease and answered all my questions with no complaints. Great communication overall! Great agent!
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October 2023 by Debbie Vits
Bonnie Collins is the most helpful, patient, efficient and Professional Agent I have ever been associated and worked with. She went way out of her way to accomplish my needs and was totally successful. A big Thank you, Bonnie. Could not have done it without you.
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October 2023 by Cierra Lee
I am so thankful for Ms.Cynthia she was extremely helpful! She was definitely there to help me and made it her business to not stop until we found the coverage that was right for me. I did a happy dance because lord knows it was a time to make it happen. I appreciate her patience and willingness to help. Thank you againCece from the ville lol☺️
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October 2023 by Mark O
All I can say is Cynthia Humbles is an awesome agent. I have never experienced the professialism, the diligent and indepth work that she showed today . Oh and very kind !! Thank you Cynthia and Thank you Direct for having her there in the Conyers office
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September 2023 by Sl as needed From
I am so Thankful for Cynthia Humbles at Direct General!! I have been a client of Mrs. Humbles for at least 8 years now!! When she left the original office I met her, I thought it would be the end….. but no I wanted to know where she was…. She has never missed a beat when she saw something unusual about my account. She does it the old fashion way and check in on her clients. She is quick, transparent will locate the best rates for you. Ms. Humbles is very helpful, answer all of your questions, extremely professional and polite! When it comes to Customer Service…. She is the Best!!
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September 2023 by Ayeenya Anderson
Mrs. Cynthia Humbles is the one!I couldn't be happier with the auto insurance services provided by Mrs. Cynthia Humbles. From start to finish, her commitment shined through.When I first contacted her, I was greeted with leadership and professionalism, as she took her time to understand my needs and preferences. Mrs. Cynthia Humbles patiently explained the various coverage options available, ensuring that I had a clear understanding of what I was signing up for. The process was surprisingly smooth and stress-free, while she guided me through each step.One aspect that truly impressed me is her exceptional customer service. Every interaction, whether it was a phone call or an email, was met with prompt and friendly responses. It's evident that Mrs. Cynthia Humbles values her customers and strives to provide the best possible experience.Moreover, Direct Auto Insurance coverage options are comprehensive and tailored to suit individual needs. I feel well-protected on the road, and the peace of mind that comes with that is invaluable.I wholeheartedly recommend Mrs. Cynthia Humbles with Direct Auto Insurance in Conyers, GA to anyone in search of reliable and customer-focused auto insurance. Direct Auto Insurance have exceeded my expectations in every way, and I'm grateful to have them as my insurance provider.Thank you, Mrs. Cynthia Humbles, for your outstanding service and dedication to your customers' well-being.Warm regards,Ayeenya Anderson
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August 2023 by Reee -_-
When I walked in I was welcomed, Bonnie Collins lead Agent was great in giving me a quote, I recommend Direct Insurance ?
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August 2023 by Gary Willis
Cynthia Humbles needs a raise. Beautiful and explained the coverage I left happy. Will definitely pass her business card out. Thanks
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June 2023 by Jaqueline Walker
I came in looking for coverage because I was upset with my prior company, Bonnie made me feel welcome and she calm me down. She was very patient and explained everything to me where I could understand. Thank you Bonnie for great customer service.
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May 2023 by Tara Haggins
Bonnie was awesome! I called around all that morning looking for car insurance because I was buying a new car and just so happens their info was the first to come up online. I called and she got me right together. She was so patient and answered all my questions. She even stated that she do talk fast so just let her know if she needs to slow down or repeat herself. I told her that’s fine. The whole experience was nice and Bonnie I appreciate that.
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May 2023 by Shakoor Jester
Thanks to Morgan at Direct Auto Insurance, I was very pleased with the great customer service he provided. He not only reassured me of different options I had ,but also was very professional in helping me with my quote and getting insured. I strongly recommend this location!