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February 2024 by Jackie Dixon
MY PRESCRIPTION WAS NOT AVAILABLE. NO ONE CALLED. I CALLED AFTER 24HRS. I WAS TOLD TO CALL AROUND AND IF I FIND IT THEN I CAN HAVE THM CALL FOR THE PRESCRIPTION.I CALLED ALL THE CVS IN THE AREA. CENTERVILLE CVS DID A SEARCH AND TOLD ME TO CALL CVS ON 124 AND I DID AND HAD TO DRIVE FROM CONYERS TO SNELLVILLE. NOW WOULD YOU CONTINUEWITH CVS?I BOUHT A MEDICINE AT CONYERS CVS AND I WAS CHARGED 50.00. I ASKED HIM TO USE GOOD RXAND HE DID NOT. I HAD IT REFILL AT KROGER FOR 11.00. I AM NOT THAT LOYAL TO CVS
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January 2024 by Lucille Motley
Pharmacy was very friendly team members on floor very friendly cashiers very friendly, store very clean.
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January 2024 by Geraldo Uribe
The absolute worse pharmacy in Conyers they never answer the phone and when they do they put you on hold for 1 hours just to hang it up so when you show up they aren't even busy and ignore the calls I waited for 15 mins because they said it would be ready in 15 mins and had me waiting for over an hour when my meds were dropped of at 9:40 and I had to wait till 7pm for 1 medicine and the pharmacist is super rude and unprofessional this is a pharmacy I highly recommend not to go to I would give them 0 stars if it was an option
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January 2024 by Jerica W.
The phone etiquette of every representative I spoke with was horrendous. I spoke with one young lady that definitely seemed to be bothered with my trivial requests as she was clearly better suited to be sunbathing in Hawaii than be bothered with this aggravating call about my sons prescriptions. After resolving one issue and being advised to call back to ensure the prescription that was at the wrong location was then sent to the correct one the next rep was worse with the yelling into the phone instead of just clarifying the questions being asked he then proceeded to be perturbed by every syllable I made! Needless to say this seems to be a running trend for all! Not too excited to pick up his medication so I guess I'll put on the full armour of the Lord and walk in prayed up! sheesh!!
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December 2023 by D J
I didn’t like the cashier DIANA attitude hire people who know that customer service is number 1
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December 2023 by Jodie D.
Terrible customer service. They are slow. The worker seemed annoyed that she had to help me. She didn't want to answer my questions and was not helpful and being short with me the whole time. This CVS is the worst honesty.
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November 2023 by Lilly P
not 24 hours on 10/29/2023
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October 2023 by Janelle Murphy
Staff otp and rung up my coupon wrong then when I brought it to her attention she made it seem as if it’s not a big deal because I get to keep my coupon and she continued with transaction instead of fixing the problem. In what world does that even make sense if my intent was to use it on the things I was purchasing at the moment. Will never come here again
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September 2023 by Justin Johnson
I typically don't leave reviews but I had to because every time I come into this CVS and Jonah is working I receive the best customer service. And the best part about it.. I'm working doing doordash and I'm receiving this type of customer service on a consistent basis. He always has a positive attitude willing to help meh find things around the store and I know thats his job but it's not what you do but how you do it. Thank Jonah and keep up the great work man..
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September 2023 by Alexus Sheppard
This store is the closest to me and I really really hate going here. Not sure what kind of ragged system they have but this is the third time of me leaving because their system accepts what coupons when it wants and also applies coupons that have nothing to do with the items rung up. But I can go to Salem Rd or 278 and use my coupons with NO PROBLEM.
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September 2023 by Kevin Montgomery
The people working at the pharmacy section are friendly. The prices on products in the store are a bit pricey for a drugstore but not as expensive as Walgreens. Pharmacy lines both in-store and at the drive-thru tend to be long, especially during the late morning and early afternoon hours.
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May 2023 by Ariana Nava
Very friendly cashier but there was another lady who wasn’t friendly at all and yelled about everything. She couldn’t give you a straight answer and didn’t take the time to help us understand what was going on with my order. Ultimately, since I had that reaction I took one of my orders and left.
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May 2023 by Waynemon Manning
No customer service have you waiting for ever need to close this location or get new personal sorry sob... clueless in pharmacy no kind of professional....matter of fact no stars that how sorry these folks are..
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May 2023 by A R
I prepaid for 4 prescriptions in the CVS app, but this store refused to give me 2 of them claiming they weren't paid for. I even showed the CVS receipt that itemized the purchase including the total charged to the card but they still wouldn't give me 2 of the prescriptions.We've noticed several times in the past the total pills in a given prescription has been short too. I think they are stealing inventory at this point.
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April 2023 by Richard G.
Where do I begin.. so after calling in my prescription and being told it's ready. I sat in line for a hour and a half. Then I get to the window and I told it won't be ready till tomorrow. I legit needed 2 pills in a bottle. Completely lost and out of touch pharmacy staff. Unprofessional compared to many other pharmacies. Avoid going here at all cost.