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January 2024 by Jerica W.
The phone etiquette of every representative I spoke with was horrendous. I spoke with one young lady that definitely seemed to be bothered with my trivial requests as she was clearly better suited to be sunbathing in Hawaii than be bothered with this aggravating call about my sons prescriptions. After resolving one issue and being advised to call back to ensure the prescription that was at the wrong location was then sent to the correct one the next rep was worse with the yelling into the phone instead of just clarifying the questions being asked he then proceeded to be perturbed by every syllable I made! Needless to say this seems to be a running trend for all! Not too excited to pick up his medication so I guess I'll put on the full armour of the Lord and walk in prayed up! sheesh!!
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December 2023 by Jodie D.
Terrible customer service. They are slow. The worker seemed annoyed that she had to help me. She didn't want to answer my questions and was not helpful and being short with me the whole time. This CVS is the worst honesty.
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May 2023 by Latrice Austin
Nice, clean store
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April 2023 by Richard G.
Where do I begin.. so after calling in my prescription and being told it's ready. I sat in line for a hour and a half. Then I get to the window and I told it won't be ready till tomorrow. I legit needed 2 pills in a bottle. Completely lost and out of touch pharmacy staff. Unprofessional compared to many other pharmacies. Avoid going here at all cost.
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April 2023 by Kevin E.
This Pharmacy is Slow, Rude, and unapologetic for being so... I was told an obvious Un-truth by an associate who obviously didn't want to do what IS her JOB... Lazy is all I can say... She gives me the same runaround every time I want to transfer a prescription form Michigan to This particular store in Georgia... Some Cock and Bill story about canceling the prescription in Michigan before it can be filled here in Georgia... Knowing it's a flat out lie... I try tell her how I know it's not true... a prescription at CVS in Michigan is on a computer... you pull it up... and fill it wherever you are... The pharmacist in Michigan had to call this Pharmacy and find out what this woman's (associate) problem isThey don't answers their phones... 20 minutes waiting for someone to answer is unacceptable!!!THE WORST!!!
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March 2023 by Jay M.
I visited CVS on 3/7/2023 at 2:30 and was served by 2 very nice ladies at the front cashier counter. They went out of their way to help me and even addressed me by my name as I left the store. Though I live near Loganville, they made me want to change my shopping location to their store. I'm grateful there are still individuals out there who believe in valuing their customers.
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December 2022 by Denise H.
I placed a same day pick up order and received confirmation via email informing me that my order would be ready at 5:30. I called at 5:30 to confirm an was informed that they were working on it and would call me when it was completed. After not receiving a call for 5 hours, I called again and was told that the machine was broken. When I asked to speak with a manager I was told that the manager would be counting money until morning. I called cave 30 minutes later and was told that the print machine had been broken for weeks and the manager has not placed a request to have it fixed. Do not waste your time at this CVS. I placed a same day pick up order and received confirmation via email informing me that my order would be ready at 5:30. I called at 5:30 to confirm an was informed that they were working on it and would call me when it was completed. After not receiving a call for 5 hours, I called again and was told that the machine was broken. When I asked to speak with a manager I was told that the manager would be counting money until morning. I called cave 30 minutes later and was told that the print machine had been broken for weeks and the manager has not placed a request to have it fixed. Do not waste your time at this CVS.
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October 2022 by Marietta H.
I enjoy the staff they are all efficient, patient and very courteous. The pharmacist cares about her patients and is very thorough. A great place to get all vaccinations.
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March 2022 by Tia T.
Pharmacy service here sucks. They are extremely slow and the staff won't even acknowledge you for a good 15 mins.
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February 2021 by Tonya C.
Headache. My doctor called in a prescription which as not filled on time. Called to check on it and was on hold for 30 mins. No one ever answered. They either need to hire more help of better people to work there. Changing my pharmacy ASAP!!!
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November 2020 by Kim Williams
Great store, always nice and clean