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March 2024 by Elafae Dennis
Very friendly, great customer service and the unit was clean. I will use them again if needed.
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December 2023 by Maria Pollard
Awesome spirit, very pleasant, very professional willing to help offer things for me to buy if needed is the great transition from your establishment
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November 2023 by Pronto Communications d/b/a PROCOMM
Very easy experience! Excellent customer service
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October 2023 by Nickeshia Webb
I wouldn’t visit the conyers location if you don’t want to waste your time no one picks up the phone no one is in the office even during business hours
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August 2023 by M Mitchell
Paid online for storage got confirmation. Got notification I can now check in. Went to view unit to check space no one was at the office code given didn’t work, before pulling off I see an employee come out after I rung doorbell with no response. Then I ask employee why I wasn’t able to get in using my access code she says I’m off work I said is there anyone one else she says no I said it’s 4:42pm it states you close at 6:00pm she said I know I’m leaving early so I asked could she tell me at least why the code won’t allow access she said because I need to go to you unit to take the lock off but I’m leaving early so you have to wait until tomorrow to get in your unit and walked away with a disturbing attitude as if I inconvenience her.Bad look.
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June 2023 by Tadiya Brown
Do not park at this facility. They are overprice for lack of security. They have no lighting. They have high prices for little of nothing to offer you. They have no emergency strategy. When it rains, it floods. If I could give 0 stars I would. DO NOT USE THEM AT ALL!!!
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June 2023 by Jaksyn Blackman
High prices for No security no Lightning Gravel needs to be Redone not a good place to park your vehicle they are racist they have no emergency strategy one way in one way out and it floods there constantly when it rains
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February 2023 by Emily Williams
If I could give zero stars I would. Worst storage unit facility to rent from! They do not have indoor units in large size like they advertise. I paid for a 10x30 and got issued a 5x10 and they made me pay fees again to rent the correct size unit even though it was their mistake and stated they would issue me a refund. My 10x30 outside unit gets flooded every time it rains and they did not offer to move me to another unit or offer a refund for my payment that month, instead told me to contact the insurance for payment of my damaged items. Also I have only been renting since October and the rent has gone up EVERY month literally!! They recently increased the price to $432 a month!!! For a unit that gets flooded every time it rains! They are ridiculous and do not try to accommodate the customer by any means!
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October 2022 by Tanikka Benton
Another rip off. My storage has gone up 4 times in a year. Called them to find out the reasoning why. I was told that they had to get in touch with the district manager because they make all those decisions. Never got back with me. Still waiting looking for new storage facility. Absolutely ridiculous!!!!
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September 2022 by Ashley Price
Hate even giving one star this place is nasty looks like a dump site. I went to my storage and saw trash and all sorts of things just all piled up. So I decided to get my stuff out. I was made to pay for the mo. Of Sept. Wth now I have to bomb my stuff because of roaches. This place need to be shut down.
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August 2022 by JJIMMIE PRODUCTIONS
Negative 100 stars. This places should never exist and this is one. Twice the roof leaked,what the water didn't destroy the workers did. The second time the roof leaked, the people who the storage company hired to fix the roof, broke and trashed thousands of dollars worth of property. The storage management just leave junk out side which attracts rodents. I have hundreds of pictures as proof. As we all know, due to the housing market the storage facilities are over booked. This is the only reason my property is still at this dump.
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April 2022 by Reality C.
Where to begin? From the moment I walked through the door, these people were friendly, helpful & PROfessional. Yes, their office could use a remodel. And what the HECK is with that drive area inside the gates ?? YIKES !! Worst roads I have EVER seen !! EXCELLENT Customer Service TRUMPS all of that EVERY time !! And in case you question my sincerity, check out my OTHER reviews. I am HAPPY to leave a detail of crappy experience when warranted. Thanks, Cube Smart guy/girl !!
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March 2022 by Shys2018
Relocating to Conyers went to take a look at what units they had available. Website says something totally different than when y go in person this facility do not have indoor storage as they say. And inside they only have 5x5 units. I need my items stored indoor. So heads up to anyone looking for same. Website lies!
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January 2022 by Stan Rogers
They make you wear a mask (good) while in the office, but none of the employees wear one (bad). Gate never seems to be closed (bad). Bathroom is never available (bad). Thankfully only storing my stuff temporarily as this is not the type of place I’d want to keep my stuff long term.
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October 2021 by Shed Brown
I did get the manager’s name but she was a very nice African American young lady. She was very helpful on a complicated move from Virginia. The costumer service was definitely 5 stars. I would recommend this facility to my friends and family.
