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April 2024 by Haley Weaver
I had a wonderful experience getting a truck from here. Craig greeted us outside where we also met his cute dog Sonny. He was very thorough with the whole process and I would highly recommend getting a truck from here. Very friendly and kind!
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February 2024 by Office Mail
Zero customer service!!! They have a big dog in the customer service area and take offence when asked to put dog away. Not everyone is Ok with dogs. Then they cancel the reservation. My recommendation - Never rent trucks here.
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January 2024 by Jennifer “JennyZee” Zee
Great Service. I showed up late, like 5 minutes after they closed. This is a Husband & Wife business! They are the only two employees. Please understand why most people may not feel the masks are necessary, they are doing their best to ensure their income and livelihood. I was shocked I had to put a mask on and was not thrilled about it, but I did it out of respect. With that being said, they gave me a discount since they did not have the truck I reserved online. I rented a 16 foot truck for a day of moving. It was under $200! This even included the $50 insurance with a ZERO DOLLAR DEDUCTIBLE if anything happened. There was a thorough walk over.I will most definitely be a returning customer!
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November 2023 by Micah Rodrigues
IF YOU GO ANYWHERE ELSE, YOURE LOSING! Craig was the most helpful person in getting me everything I needed for my move. You cannot lose with this place!
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October 2023 by M Cope
Rented a truck here for a one-way, out-of-state haul because Budget had the best pricing. Craig (one of the owners here) was very courteous and helpful. Before I left the lot, he checked tire pressures and under-hood fluids, verified all lights were functional and cleaned the windshield. By luck of the draw, I got a newish low-mileage truck as well. I'd definitely use this location again for another truck rental in Conyers.
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October 2023 by Kimi Campbell
Craig and Shelley are very friendly and accommodate all of your moving needs. I definitely recommend Budget for anyone needing to move.
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June 2023 by Dennis Joseph
My experience at this location was very good and I fully understood the reason for the mask. The truck was good and made the trip safely. Would recommend to do business with. Just put your mask on properly so everyone can be safe.
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April 2023 by Tee Shopp
The team here was very accommodating! You do have to wear a mask to enter the facility. The check out process was quick. The truck was in good working order. We made it to our destination safely (Ohio) ?
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April 2023 by Martha Lane
Two Words!! A Blessing!! They was polite and professional. Way better than U-Haul. Yes a mask is required but that's because they are protecting themselves and those around them. Job security and to help those like me around them. Thank you!!!!
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March 2023 by ed bell
Terrible service. The manager told me they could not hook the car trailer up for me but would show me how. The next day I came to pick up the truck and trailer. The guy there hooked it up while I was inside. When I went out and asked him how to hook and unhook it, he gave me dirty look and walked off. They wouldn't even move the cones so I could drive out I had to get out and move them myself. The next day as I was loading I noticed the trailer tire was bald. I was only a couple miles from the location. I called and they told me they could not help me but to call the 800 number. I had to lose 4 hrs waiting for a tire change. The worst rental experience I've ever had. Please don't use budget. I would give a 1/2 star if I could.
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January 2023 by Adrica Bellamy
Refuse to open door because my mask wasn’t closed tight on my nose. Wish I would’ve read the reviews. They had the door locked. My appointment was reserved for 9:30a.m when I arrived my van wasn’t returned back yet for me to move my stuff. The black man had a horrible attitude towards me didn’t even greet me just came yelling at me about my mask. He told to wait an extra 30 minutes for him to finish cleaning out another truck after my appointment was at 9:30a.m. HIGHLY DONT RECOMMEND. Very bad for business wouldn’t want anybody else time wasted like mine you’d do better going to Uhaul.
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December 2022 by B Moore
Rude lady on the inside advised me that they did not have any vehicles available.Too bad she didn't even ask me a date that I needed a rental. Will never go back there. Waste of time........ There is an upbeat Enterprise right down the street. That actually wanted our business
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September 2022 by Pierce Burdett
Made a reservation at this location on a Wednesday for a Saturday pick up. Was called at 6pm on Friday to be told they might not have availability and that they would only be open for 3 hours. Tried calling on the day of to see if they had availability but no answer. Came to said location just to be greeted with unprofessional manager who locked the door after telling me to move my parked vehicle. Then proceeded to say he is moving my reservation to another location when questioned to why he locked me out of office. Do not recommend this location.
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August 2022 by Brandon Burdett
Made a reservation at this location on a Wednesday for a Saturday pick up. Was called at 6pm on Friday to be told they might not have availability and that they would only be open for 3 hours. Tried calling on the day of to see if they had availability but no answer. Came to said location just to be greeted with unprofessional manager who locked the door after telling me to move my parked vehicle. Then proceeded to say he is moving my reservation to another location when questioned to why he locked me out of office. Do not recommend this location.
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August 2022 by Dalo Ekhabafe
Craig was extremely helpful and really made my day! I was able to turn to budget at the last minute and they set me up proper. I was really excited and impressed with the service and can't really thank the team enough for doing such and excellent and amazing job. Thank you guys!
