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November 2023 by Kristin Thomas
We had an awesome experience yesterday at the Conyers GA store, furniture dept. Meda and Anthony were so patient with us for hours( esp with an infant and 6 yr old) ...even when assisting other customers during peak hours. We were able to get what we were shopping for plus more!
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October 2023 by Rose Slotnick
Customer Service is always great.
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September 2023 by Reva Thompson
Visited this location in search of some living room furniture. They were a little busy but at least I was acknowledge a few different times and I remained patient. I was assisted by Anthony and Needa (spellcheck) and they were awesome. They went beyond trying to assist with the initial set I wanted but I decided not to proceed. Came back a few days later and was helped by Anthony again. Decided to go with a different set and helped me get an additional 15% off. They were so patient and kind throughout the whole process!! Excellent customer service!!!
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August 2023 by Sharon N.
I.called 08-21-23 no one answered the phone for 20 minutes. When they finally answered, I said geesh I'm not use to a business not answering the phone. SHE said we are busy mam, we don't have time. I told her why I was calling she said ok and click . I use to like that Big lots but not anymore. Marvin put your hood co-workers in check. Teach them about real customer service sir!!
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May 2023 by Gabriella King
They are very nice and the store is very clean. There was a mix up with the item I ordered. I got a notification that it was there. But when I went there they said it was canceled because the inventory was out. But the employees were nice.
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May 2023 by Wanda Carney
Bought large ceramic flower pots that were on sale. Staff was very helpful.
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April 2023 by BP
We recieved awesome service from Meta!! We called to see if an item was available and she was more then happy to help the day before. We came the next day to pick the item up and had to get other items and she was willing to assist us and making sure we saw all our options that just came in on the truck. I was very pleased. I was unpleased with her coworkers who were not very pleasant when it came to us walking in the store and after purchasing our items. They had major attitudes.
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February 2023 by Josh Potts
The nice staff were great with our order. Deanna and Charles were great.
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February 2023 by pamela cooper
I choose here over WALMART anyday. Easy in and out, nice items in all sections and guess what prices are just the same Walmart.
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February 2023 by Will X
This location is good and has alot of items on sale.
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February 2023 by NoxLuv
I had an order that's due to be dropped off between 9am and 10am. The website says the store opened at 8am so I rush there trying to get my order out in time, to find out that they actually don't open until 9am. I understand store hours changed due to Covid back in 2020, but in 2023 it should be updated on the Website by now. It's cold and raining and I have to wait 30 minutes before I can enter a store that the Website says is open already. It's the principle of the whole thing.
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January 2023 by Twyla H.
I love this place! This is my happy place where I find simple items for discounted pricing. I also love the coupons and discounts they offer. I love shopping with them for reasonable seasonal items.
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November 2022 by kee-kee Wyatt
They have a nice holiday selection of candles and decor.
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October 2022 by Sieda
Alright guys! I went here to pick up training pads for our pup. They were out of the Hartz brand and so, I bought these instead. Not a bad deal for 100 pads, versus 65 for $12.Of course, I picked up a bunch of other things (it's Big Lots). They had so many deals on some really great products (shampoo, laundry soap, skin care, etc). Skipping to my checkout, Ms. Kim was a sweetheart, even though her computer scanner was giving her some trouble. I'm mostly writing this review because of her. She's got a great sense of humor and I'm pretty sure I'll be seeing her again soon. She got me signed up for the rewards program.Thanks Ms. Kim for being so warm and helpful. People like you are hard to find, especially at retail stores.
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October 2022 by B Hanson
Can fine everything I need in store and the prices are reasonable from foods, Clothing, Furnitures and etc
