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October 2023 by Dr. Nancy J Williams
I want to Thank Brittany, the manager of American Eagle at Conyers Crossroad for helping me to find my size in a baggy wide-leg pant that I was looking for and for such a warm welcome when I entered the store. It is managers like you that other businesses should be modeled after. Thank you Kindly for your service and dedication.Dr. Nancy
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June 2023 by Angela West
Nice staff, was greeted and helped by an employee named Sarah. Will definitely be coming back!
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June 2023 by Ziggy
great atmosphere, staff is really helpful
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March 2023 by Kal
The associates don’t make you feel welcome. I wasn’t greeted at the door and the cashier acted like she didn’t want to deal with me. I really hate to post this because around the holidays the manager and staff was awesome. I really don’t know what happened?!?!
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March 2023 by Nathan Coflin
Actually a nice store but those 11-7 hours seven days a week are rough for people who work 9-5. Idk if it’s a staffing issue or just the norm for the times stores like this these days but I thought for sure they’d be open til at least 8. Makes me think this location won’t be in business much longer.
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March 2023 by Keiana Burley
Customer service sucks! 2nd time coming to this location and they don’t even acknowledge you including management! They come off as racist in my opinion. This will be my last time patronizing with this location. They won’t pay their bills off my money. Do better!
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February 2023 by JoJo Maxwell
Was skeptical about coming to this store because of the bad reviews. But decided to take a chance and WOW was I surprised. The customer service was phenomenal ! This was my first time ever in American Eagle . Miss Tiffany was very informative and gave me great information. She went above and beyond to find me some jeans in my size and length . I need tall jeans and she delivered. Jasmine was super sweet as well . And I will definitely refer my friends and family to come see these ladies.
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September 2022 by Alexbabe
Customer service could be better. It’s awkward. No one stays at the register even though it looks like 6 ppl are working. The tall guy simply seemed annoyed unless he was sweet talking his co worker. Talk, date, whatever. It’s fine. But you’re still at work. You need more mature people working here. The atmosphere is uncomfortable.
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May 2022 by Rio Abajo
Never been in but I called and got a young man on the phone. I needed a certain size and he looked for it for me. They didn’t have it which is common for my size. But he offered me an alternative and that’s good customer service. American eagle should carry larger sizes in store that’s one problem but I’m please with the people they have working in their stores. Knowledgeable and helpful.
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March 2022 by Stacy Hooten
My favorite !!!! I love this store
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February 2022 by Lady in Red
Customer service could be better. It’s awkward. No one stays at the register even though it looks like 6 ppl are working. The tall guy simply seemed annoyed unless he was sweet talking his co worker. Talk, date, whatever. It’s fine. But you’re still at work. You need more mature people working here. The atmosphere is uncomfortable.
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December 2021 by Michelle Washington
It’s been approximately a month since my purchase at American Eagle in CONYERS,GA. And I made myself a note to write a review because the service was excellent! I was given a pair of AE jeans a while ago and I was surprised they fit so well! They were just a little too long. I had not bought a pair of jeans in maybe 5 years so I was overdue because I still had not been able to find a pair that fit. When I walked in, I was greeted by Kim, a manager. I explained what I was looking for and she walked me over to an associate who walked me around and explained what kind of jeans were available. I can’t remember the details but he asked ARIANNA (remember that name when you come here!) to help me. She was sooooo sweet! Arianna was personable, was knowledgeable about the types of jeans they sold and what kind of fit I should expect from each. She even had me try on a pair of jeans I normally would not think to try but they looked so good on even my son said wow mom you look nice. Arianna was attentive and she got different sizes for me to try on when needed. I am unable to express how great my experience was but what I can say is customer service is still alive! By the way, the quality of the jeans are spot on. Some are thicker and some are thinner, depending on type. Needless to say all my children will be getting their jeans from here. Now if they only offered jeans from 1990’s, I could buy my husband a pair! LOL!
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December 2021 by Ashley Strickland
Went to American Eagle because I noticed that a sweater I bought a few days prior was cheaper online than in store. I asked an associate when I got there if they would do a price adjustment and she assured me they would. With my receipt in hand, I proceeded to the register where I was told by a different associate that they would not honor unless I had the physical item in hand. Confused, I told her “but I’m not returning the sweater, I just want the difference in price refunded back to me since the sweater is cheaper now than a few days ago when I bought it…” -I showed her my receipt, but she still insisted that I have the sweater in hand which was hanging in my closet at home. Why does the sweater need to be in hand if the item # and information is on my receipt and I’m not returning the sweater?! Absurd. Guess I’ll be doing my shopping from AE online from now on.
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December 2021 by Jill Davenport
LOVE AMERICA EAGLE CLOTHES & their Jeans are the BEST !
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December 2021 by kaleb Gilmer
The should consider opening earlier on weekends.
