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March 2024 by Lisa Westbrook
The gentleman working there was very knowledgeable. He sid not try to hassle me to buy other things
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February 2024 by Jim Phillips
Save time and money and go elsewhere. Worst customer service I have ever experienced at any retailer
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January 2024 by dena savage
Keaton was the best!
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January 2024 by Eve Gallman
I’ve typically gone to the Verizon store in Athens in past. The Commerce store is SO MUCH BETTER!!!! Knowledgeable, friendly, helpful, just all round great service. So glad I found y’all!
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December 2023 by Paula Thornton
Excellent service; quick courteous, knowledgeable service with a smile
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December 2023 by Cydney Queen
If I could get zero stars I would I have NEVER been so disrespected in my entire life. I have never once ever left a review on a store, but I believe this Verizon store in Commerce Ga needs to have better people working in customer service. I just went into the store today on 12/02, and was greeted I talked to the lady and I wanted to trade in and cancel my phone plan, because I no longer wanted to have Verizon as my carrier I switched to AT&T. The guy on the computer sitting behind me had something negative to say the whole time I was trying to be assisted. He was the rudest person I have ever met he got up went to the back closed the door and started cussing to the other guy that was there about me. I understand getting upset about losing a customer but that doesn’t give you the right to treat someone with disrespect. He NO LONGER needs to be in customer service I don’t know if he was a manger or just an employee but I believe he is in the wrong business. They definitely have lost a customer for life and I will NOT ever recommend someone to use Verizon as a carrier.
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December 2023 by Kelly Dye
Great job porting over my number. Failure to succeed was not an option.
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November 2023 by Anthony Meier
Had a great experience other than the system being out for some reason but it was back up and running in no time! Customer service was great and very patient with us being a new customer!
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October 2023 by Chrus Dean
Brittany has helped me twice over the past month & she is spectacular at her job & really helped me out
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October 2023 by Haley Sampson
I hate having to get a new phone and transfer everything and this was the most pleasant experience i’ve ever had. Customer service was perfect. I was in a unique situation with another phone company and was told several times I would have to get a new number until I came into the Verizon in Commerce. I got to keep my number and really the process was as stress free as it could be…which I have never experienced. You have gained a Verizon customer and a big fan of this Commerce location! Yall are awesome!
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September 2023 by Dennis Rowland
John and his crew did an awesome job! There were some hiccups along the way, when switching over from my old iPhone 10 to the new iPhone 13. John silently and diligently worked through the problems. Thank you all. Dennis
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August 2023 by Rita
Brittany was a great help to us old folks! Brittany has a wonderful personality and so kind & helpful in updating our old 8 10 iPhones to 14. Brittany needs some recognition.The bad review is came to pick up my 14 pro-max phone and the Verizon system is down!!! So I don’t have my phone yet which makes me angry since I live out of town!!! Come on Verizon you can do better than this!!!
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August 2023 by Phil Loveless
Was replacing old unworking phone. Saw the one I got and easily went through the purchase process. Really like that the amount is added to the monthly Verizon bill.
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August 2023 by Andrea Washington
The manager was so helpful and trust worthy! I left him with my phone while I ran an errand and when I was back he had it all set up for me with my Google account, screen protector and case! Made my life so much easier! I will be returning to this store!
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August 2023 by Suzanne Milford
Keaton was very helpful, polite, and knowledgeable. I received excellent customer service from the staff!