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December 2023 by Craig M
Been to several Planet Fitness in Atlanta area. The one in Banks crossing(Commerce ga) is the most up to date. Very spacious & always open equipment.
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November 2023 by Patrick Senior
Very different experience at Planet Fitness as opposed to the other gym in the same complex. The staff was very friendly at Planet Fitness. A basic tour of the facilities was immediately offered including the large workout space, the immaculate equipment, massage chairs and tanning beds for those interested, and mens locker room, showers, and bathroom. All were very clean I might add so because of this and the willingness of Planet Fitness to be welcoming to nonmembers, I am now a member, a paying customer of Planet Fitness. I look forward to beginning my workouts today as a matter of fact. Thanks again. Have an awesome day.
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November 2023 by Matthew Hayes
Clearly the manager and staff have stopped Caring about its memebers and this gym. 3 of 4 smith machines with bent bars, cables broken on machines, ALWAYS out of paper towels, paper towel dispenser that’s been broken for at least 3 months, vacuum out on floor that someone tripped over, floors unkept, broken urinal in men’s bathroom for months, bathrooms nasty. Used to be pretty good gym but staff keeps their nose in phones or are never around. Turning in to trashy gym.
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November 2023 by Brianna Hicks
Honestly the club overall is amazing I loved my guest and I loved my job but the people in charge over this club is out of hand. The Gm Brandon is by far the worst GM I’ve ever had and I’ve been working since I was 15. Not only me but several coworkers and guest has brought it to his attention that one of the employees is constantly sleeping with younger girls on the property in the black card spa and nothing has been DONE ABOUT IT! It’s come out of the Gms mouth several times that he won’t hire anymore female employees due to the fact that so many of us has felt uncomfortable and or quit before they even made it two weeks into the job because they were UNCOMFORTABLE and not once has our gm questioned it. While working there I always stood up for what I believe in and what I know is right from wrong after being let go this morning I’m just done being quite about it all this it’s just gone to far. The lack of accountability is just sad and at this point it’s way beyond employees something needs to be done. The employee who sleeps with guest is trying to get the assistant general manager and with them two in that club is a wildfire waiting to happen. Women are not safe working there or simply walking in as guest. Braden needs to be gone and so does Anothny. As a ex employee I could go on about so many more things but this isn’t the place for that. Desremination is something planet fitness strives so big on and for a Gm to say he won’t hire any female workers is sickening he only has one active full time female worker at this time. I just have little words for the lack of respect and time this place holds for not only there employees but there guest as well.
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November 2023 by Jesse R
This location is not large enough with enough equipment to have a good workout, if you go from 5 to 9pm you will not get to use the weights or Smith's machine, the staff does not enforce people who stay on a machine doing nothing, if you want a spot for Tiktok or taking selfies this is the place. After being with Planet Fitness for many years I gave up
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October 2023 by Robert Smith
The focus in the gym is not where it needs to be and no one cares about making any changes. The bathrooms remain dirty and are “supposed to be cleaned” on night shift… this definitely doesn’t happen! They MAY get cleaned once a week. This area should be cleaned at a minimum every two hours. The concern is dust on the top and under equipment. Customer service is a foreign language to most employees. Realize without happy customers, this place will lose customers. Open your eyes and realize what is important!
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October 2023 by AnAngelsKiss
This guy was lazy. Gym hours are until 10 not 9:30! He should not be allowed to refuse people because he wants to leave early! We should be able to access equipment all the way into leaving at 10 p.m. my whole day was off and I didn't sleep well because I didn't get that massage before going to sleep. In all the planet fitness's I've been in across the country I've never encounte6red this. But the membership is cheap, so what can we expect but cheap service?
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September 2023 by John Pierce Jr
This location is my favorite. I've been to other locations in Ohio, North Carolina which have Matrix equipment. I like Precor equipment like this location. The manager is out on floor doing whatever is needed, which I admire
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September 2023 by Madison
Great staff, nice quiet environment! We love coming here and really enjoy the hydro massage chairs & total body enhancement!
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September 2023 by Sorin Andrian
I’ve been a black card member for years. The men’s restroom is down again and again and again. The overnight staff refuses to do anything about it. This time it’s both stalls. At this point I’m beginning to think that it’s an intentional deterrent. Whoever runs this gym clearly doesn’t care. I won’t be coming here too much longer.
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September 2023 by supersonic kid
It was a great experience when it first opened. However it has gone downhill now. I work afternoons to midnight so I signed up for a 24/7 gym in order to have time to get a workout in after work. However they started to close early on Fridays and Saturdays limiting the days I could go work out. Which it was fine, but I shouldn't be expected to pay the same because is no longer a 24/7 membership. Then after trying to cancel my black card membership for this reason I was hit with a 58 dollar cancelation fee. Now during my days off I can only go around 7pm when is packed and the smith machines are always occupied. Which is fine I can wait my turn, but there is a smith machine that has been down for about a month or more by now. I feel like they could get rid of a couple treadmills and get more smith machines or at least fix/replace the broken one to reduce waiting time.
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September 2023 by Lawrence Walker
This is a great gym. Not overly crowded. Most machines are in great shape. One pulley machine is down. Hoping they get it back up. Great gym.
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August 2023 by Bearded Warrior
Best place around the area for a good workout. There’s other small business gyms but they aren’t as clean and don’t have the up to date equipment like planet fitness and with only a $10 membership you can’t beat that price. One bad thing about the gym is how long it takes them to get their equipment fixed. I believe their calf extension machine has been out of service for more than 2 months now.
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July 2023 by Mac Mccoy
Let me say, this commerce location has got that cozy vibe where you can come in, get your workout in, and feel right at home. Plenty of equipment and hey, there are plenty of windows to soak up some sun or get your tanning on ? while getting your steps in for the day on the treadmills. I mean, who doesn't enjoy a little natural light during their sweat session, right? The staff and members are a great bunch. They're friendly, welcoming, and there's no judgment going on in this gym. I fairly enjoyed my visit and will come back on my next city travels.
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June 2023 by Google user
Let me say, this commerce location has got that cozy vibe where you can come in, get your workout in, and feel right at home. Plenty of equipment and hey, there are plenty of windows to soak up some sun or get your tanning on ? while getting your steps in for the day on the treadmills. I mean, who doesn't enjoy a little natural light during their sweat session, right? The staff and members are a great bunch. They're friendly, welcoming, and there's no judgment going on in this gym. I fairly enjoyed my visit and will come back on my next city travels.